Merchant Teller

We are looking for a Merchant Teller for a bank located in El Cajon.Ideal candidate will have at least 6 months experience at a financial institution (preferrably bank or a credit union) and be great at handling large amounts of cash.

A teller provides exceptional customer service and spends almost all of his/her time working with bank's most important asset: their customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others.

Required Qualifications
  • 1+ year of experience interacting with people or customers
Desired Qualifications
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
  • Basic Microsoft Office skills.
  • Cash handling experience.
  • Customer service focus with the ability to stay positive in interactions with customers and team members.
  • Experience offering products and services.
  • Experience working in a fast-paced environment.
  • Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies.
  • Ability to meet or exceed performance objectives.

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