Purpose
Our B2B platform is growing and we are looking for a world-class Product Designer that works across product, design and marketing teams to create awesome experiences for all our users. You will play a key part in inventing the future of international trade and drive the product strategy and interaction design to create products and services that engage and inspire.
You are an innovative problem solver, self-starter and a strong story-teller who excels in a fast-paced environment with lots of ambiguity. You will have a strong understanding of design thinking, human computer interaction, lean product development and lean market validation. Your end goal is to inspire a design-driven approach to product market fit for a B2B platform that will scale internationally.
What you will be doing ( FUN STUFF)
- Break conventions and be creative in testing for product market fit in an iterative manner
- Run design sprints and work with teams to define problems, map user flows, prototype in lightning speed, run market validation tests, conduct multivariate testing and oversee the development process
- Apply a human-centered (qualitative) yet data driven (quantitative) approach to user research and usability testing across desktop, web and mobile contexts
- Inform design decisions and product strategies by considering analytics, user feedback, research findings and latest technology/design trends
- Translate complex user problems into underlying jobs-to-be-done that serves as the core foundation for the product direction and pivots
- Design and facilitate participatory design workshops to discover opportunities and insights both internally and externally
- Work closely with cross-functional teams of product managers and engineers to help define business and feature requirements
What you will need ( TO MAKE YOU AWESOME)
- Degree or diploma holder in Interaction Design, Interface Design, Human Computer Interaction, Graphic Design or related disciplines
- 5+ years of experience working in user experience research, product design (from user flows/journeys to pixel perfect designs) and ideally experience/exposure as a product manager for digital products
- Experience working at a tech company or startup building digital products (B2B preferred)
- Previous experience shipping software products in Agile development methodology
- Excellent storyteller and influencer who can work well with various groups and levels of the organisation
- Experience with digital & paper prototyping, UI patterns for both native & web apps, information architecture, and coming up with scrappy ways to do research
- Experience with prototyping tools such as InVision, Flinto, Axure, Prototype, etc.
- Proficiency with design tools such as Sketch, Adobe Photoshop, Illustrator, etc.
- Proficiency in Cantonese and/or Mandarin.
Bonus Attributes:
- Strong passion for business and enthusiastic about taking part in shaping the future of global international trade
- Thrives in a fast-paced startup environment, enjoys thinking out of the box, functions well with ambiguity and like to find ways (hacks) to “make things happen”!
- Track record of excelling in small teams and rapid design sprints
- Background in development is a huge plus
Above all else we prioritise exceptional talent, if you fall into that bracket, please apply.
What you can expect from Serai
- An environment where the user is at the centre of everything we do
- An awesome working environment that values transparency and relationships
- The ability and autonomy to make bold decisions
- 25 days holiday a year (and all public holidays)