Entry Level Customer Service/Sales Rep. Base + Commission

We are seeking a call center sales associate that is looking to advance quickly within the company and take on a supervisory role.

Job Purpose:
To speak on behalf of All Green Electronics Recycling identifying and addressing customer needs.  The call center sales representative is responsible for completing sales or professionally assisting customers to the appropriate group or entity.

At a Glance:

  • Job Category: Entry Level Sales with Advancement Opportunities
  • Position Type: Full Time or Part Time
  • Reports To: Recycling Services Supervisor
  • Department: Recycling Services
  • Location: Tustin Corporate Headquarters
  • Expected Hours: 30 – 40 per week

General Duties:

  • Generate Recyclables by Answering Incoming Calls
  • Professionally answer and greet customers within three rings
  • Take calls for drop off site inquiries and convert them to scheduled pickups
  • Utilize best practices to maximize the quantity of recyclables to be received
  • Position data destruction as appropriate
  • Properly assess and professionally transfer customers to appropriate group or entity
  • Generate recyclables by responding to customer Inquiries (outbound Calls)

Office Functions:

  • Professionally transfer calls to appropriate groups or entities
  • Capture and communicate complete messages via e-mail as appropriate
  • Properly update and maintain the CRM

Desired Qualities:

  • Professional appearance and demeanor
  • Phone etiquette  
  • Ability to follow best practices
  • Sales mentality
  • Good customer service skills

Here are some other qualities we’re looking for:

  • Motivated and energetic individuals able to work in a fast paced environment
  • Motivated to grow in the company, not just stay put
  • Focused on increasing sales
  • Desire to make commissions
  • Work hard play hard mentality 
  • Good communication skills 
  • Varying education is accepted and taken into consideration 
  • Experience with a CRM system is preferred but not required

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