ISLAND seeks a hardworking Quality Team Lead (QTL) to join our growing Production Quality team in Oakland, CA. An ideal candidate will have four years of experience in Product Quality within a manufacturing environment.
The Quality Team Lead will be responsible for reviewing the quality of materials; inbound base materials; cannabis and non-cannabis, and finished product goods outbound. Important aspects will include guiding personnel in the production of consistent high-quality end product, providing feedback to production team members. Conducting audits, investigating best practices that improve quality and efficiency while working with production managers as well as identifying best practices.
Responsibilities
- Assist with the development of quality standards and procedures
- Confidently and consistently train and guide production employees in following quality standards
- Inspect finished products and provide feedback to production employees and production managers
- Review and investigate defective packaging materials and reports findings to manager
- Assist production managers as directed and needed to include production work at times
- Review, report and document daily quality findings to production managers
- Review manifests and transfer documents to ensure compliance and accuracy
- Review incoming packaging materials for flaws
- Review and research regulations as needed
- Assist with distributor related quality issues as directed
- Review scale calibration, maintenance and use logs weekly or as needed
- Validate incoming weights of flower
- Investigate consumer complaints and participate in recall activities as needed
- Maintain and document quarantine area
- Participate in weekly physical audit and document
- Set a high standard for employment attendance
- Work overtime as directed
- Embrace a continuous improvement spirit
- Other assignments as directed
Physical Requirements
- Remain standing/walking for extended amounts of time daily
- Regularly lift 25 lbs
- Safely lift and carry up to 50 lbs when necessary
- Ability to work in an adverse environment with varying temperatures and conditions seasonally
Qualifications
- High school diploma or equivalent, 2 year degree preferred
- 4+ years experience in product Quality within a manufacturing environment
- Passion for high quality, handcrafted goods with interest in the cannabis industry
- Positive attitude, team player and willingness to learn new processes
- Highly organized, detail-oriented, and a high level of integrity
- Experience in a cGMP environment/proficient knowledge of GMPs a plus
- Must possess a valid driver’s license and be 21 years of age or older
- Ability to commute to designated production location(s)
- Ability to submit and pass LiveScan/background check