Business Analyst

We are looking for an enthusiastic Business Analyst to help us process requirements coming in from customers, acting as a liaison between our customers and our engineering teams. The ideal candidate will be eager to drill down into feature requests, and able to define the details around requests needed for our engineering team to execute on the request.   

This role will work with company leadership in a variety of tasks that support our overall business; such as product development, engineer-business relationship, business requirement gathering.


Responsibilities
  • Liaise with schools to understand their needs and requirements
  • Research and document competitive solutions
  • Work with the Director of Product to document requirements in Jira
  • Design business process flows
  • Create wireframes for web and mobile screens
  • Synthesize customer requirements into actionable tasks
  • Provide valuable data, reports and recommendations with an emphasis to multiple business units.
  • Create mobile website development specifications and business requirements.
  • Manage quality control of development and changes.
  • Maintain and develop concepts that address mobile website usability and best practices.
  • Help maintain and develop procedure guides and knowledge database.
  • Review customer feedback, site metrics and competitive analysis to create compelling business cases.
  • Improve systems by studying current practices; designing modifications
  • Advocate work processes and recommend opportunities to improve efficiency and effectiveness.


Skills and Qualifications
  • Bachelor’s Degree or Technical program
  • 2+ years of experience. Mobile experience preferred.
  • Excellent verbal and written communication skills
  • Strong analytical and problem solving skills.
  • Experience working directly with engineering
  • Well organized and detail oriented with an ability to multitask.




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