Technical Support Associate / Help Desk / Electro-mechanical Technician

  • $40,000.00 - $45,000.00/year
  • Technical Support Associate / Help Desk / Electro-mechanical Technician - Solon, Ohio - JOB 19-00538

    Salary Range: $40 - $45k Permanent Position with Benefits.

    Only U.S. Citizens or persons with a Green Card work permit may apply.

    Cleveland, Ohio area manufacturer of industrial computer controlled peripheral equipment is seeking a Technical Support Associate / Help Desk Technician to interact with customer and provide end user support.

    REQUIREMENTS
    • High School graduate, (Vocational or Associate degree in Electronic Technology is a plus)
    • Hands on mechanical skills with tools for assembly and disassembly electronic / electro-mechanical  devices
    • Past copier repair experience could be very helpful
    • Basic knowledge of personal computers, printer driver configuring, set-up, installation, and troubleshooting and networks could be beneficial
    • Exceptional communication (verbal & written) skills to record, track, and document customer issues
    • Organized, patient, good "people skills”
    • Problem solver using diagnostics and help request tracking tools
    • Ability to occasionally travel at short notice to resolve customer service issues
    • Electronic /electromechanical test equipment knowledge (multi-meter, oscilloscope and line analyzer) is a plus
    • Passport (or ability to acquire) for possible 2 week training period in Europe  

    Candidates may be required to submit to a Criminal Background Check and a 10 Panel Drug Screen.

    Only U.S. Citizens or persons with a Green Card work permit may apply.

    Salary Range: $40 - $45k Permanent Position with Benefits.

    Cleveland, Ohio area manufacturer of industrial computer controlled peripheral equipment is seeking a Technical Support Associate / Help Desk Technician to interact with customer and provide end user support.

    Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any future job considerations.

    Integrity Technical Services, Inc.
    14 Whitehall Drive Suite 102
    Akron, Ohio 44278
    Toll Free: 1-888-262-3226
    Akron: 330-633-6500 Cleveland: 440-257-3232
    Website: www.integrityjobs.com (To view all of our open positions please visit our website)

    Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.

    Integrity Technical Services is an Equal Opportunity Employer.

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