Implementation Business Analyst

Info Tech is seeking an Implementation Business Analyst to join our AASHTOWare Products Team.

Who We Are
If you are driving on a highway in North America, there is a good chance that Info Tech software was used to build it. In the U.S., 88% of state transportation agencies use Info Tech-developed software to manage their road construction projects.  We support all aspects of road construction from managing bids, to secure document signing, to cost estimation and inspection.  Info Tech employees play a direct role in building and improving the construction and safety of road and highway infrastructure.  

With a diverse workforce and collaborative, relaxed environment, Info Tech is a Gainesville-born pioneer of innovation, committed to its family of employees, customers and community. We are known for our people-first culture, work-life flexibility and outstanding employee retention rates. 

What We are Looking For
As an analyst on our Implementation Analysis team, you will support the implementation of a web-based software application used by state transportation agencies. Our Implementation Analysts are experts in our customers because they are regularly onsite working directly with our clients.  You will travel across the country helping our clients solve their toughest problems and implement solutions to improve their operations. 

You will work with client leaders and front-line users to understand their needs and ensure applications are configured accordingly. You will conduct business process analysis, gather and document system requirements and business decisions.  You will also assist with implementation tasks such as facilitating workshops, configuring data, and supporting customers in their use of the system.

Minimum Qualifications
  • Bachelor’s degree in related field and 4 years relevant experience, or master’s degree in related field; or equivalent combination of education and experience.

Preferred Qualifications 
  • 8+ years experience with implementation projects for enterprise-wide software solutions.
  • Proven experience integrating business needs, customer requirements and system capabilities. 
  • Superior problem solving and analytical skills.
  • Skills to communicate complex ideas effectively.
  • Experience presenting/facilitating in group settings.
  • Industry knowledge/experience with civil engineering (road and bridge); or experience working with a department of transportation is a plus.

Technical Skills
  • Knowledge of software development life cycle (SDLC): analysis, design, engineering, testing and maintenance/support.
  • Microsoft: 365 Suite (Excel, PowerPoint, etc.); Microsoft Office Visio.
  • Understanding of web-based technology and architecture and relational database concepts.

Other Requirements
Flexibility for travel to client sites (up to 50%) required.  

Info Tech’s is located in Gainesville, Florida. Come to work in our state of the art facility in Celebration Pointe where you can enjoy daily visits from award-winning food trucks and stunning nature views over Split Rock Conservation Area. 

Hiring Timeline
Info Tech anticipates the need to hire several staff in implementation services over the next year.  Applications will be reviewed on a rolling basis based on staffing needs.

Info Tech is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled.  Equal access to employment is available to all persons. Applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Talent Management Department.

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