Sales Associate

Reporting to Store Manager, the Sales Associate is tasked to welcome customers when they enter the store and assist customers with superior product knowledge and fashion advice. 

Key Responsibilities

  1. Provide exceptional customer service experience by greeting, listening and assisting customers, as well as demonstrating an excellent knowledge of our product and brand selection; 
  2. Drive sales and cross-sell to increase purchase amounts; 
  3. Assist the Store Manager(s) with any requests;
  4. Maintain sales floor appearance by ensuring clothing is presented exceptionally well (steaming may be necessary). 

Requirements
  1. Bachelor’s degree in Fashion, Communications, Administrations, Business, Arts, History or other related fields;
  2. 2-year of proven luxury retail experience in a similar role within retail stores in the area;
  3. Proven experience establishing trusting relationships;  
  4. Good knowledge of the labels carried by influenceu;
  5. Fluency in English and French is required;
  6. Proficiency in Mandarin, a strong asset.

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