Reporting to Store Manager, the Sales Associate is tasked to welcome customers when they enter the store and assist customers with superior product knowledge and fashion advice.
Key Responsibilities
- Provide exceptional customer service experience by greeting, listening and assisting customers, as well as demonstrating an excellent knowledge of our product and brand selection;
- Drive sales and cross-sell to increase purchase amounts;
- Assist the Store Manager(s) with any requests;
- Maintain sales floor appearance by ensuring clothing is presented exceptionally well (steaming may be necessary).
Requirements
- Bachelor’s degree in Fashion, Communications, Administrations, Business, Arts, History or other related fields;
- 2-year of proven luxury retail experience in a similar role within retail stores in the area;
- Proven experience establishing trusting relationships;
- Good knowledge of the labels carried by influenceu;
- Fluency in English and French is required;
- Proficiency in Mandarin, a strong asset.