Do you love making customers happy? Do you get a thrill when you implement processes that make the numbers get dramatically better, and your customers more delighted? Do you want to work with awesomely smart people who are just genuinely cool to be around?
Well, this is your lucky day because Incredible Health is hiring an account manager like you!
Usual days include:
- Operating with a high degree of autonomy
- Design and execute customer success efforts, from in-person onboarding and feedback sessions to surprise gifts and competitions!
- Make clients successful by ensuring they're able to hire.
- Select KPIs — quantify and report on activation and retention indicators and goals.
- Work collaboratively with the product, engineering, sales, and growth teams to drive retention.
- Have a significant impact on your company’s financial performance and key business metrics.
Unusual days include:
- Playing board games until the wee hours of the afternoon
- Showing your stuff in competitive games of mini golf
- Traveling to Napa and relaxing in the breeze
You might be the one we're looking for if:
- Beautiful customer success processes flow from your brain to the real world
- You've got good ideas but also listen to the ideas of others
- You get stuff done even if nobody is watching
- Laughing is one of your favorite things to do
- You've been managing enterprise accounts, and have a track record of success ideally with hospitals and health systems, for at least 5 trips around the sun
And now a little bit about us…. Incredible Health is a fast-growing, venture-backed career marketplace for healthcare workers. Our software and service helps healthcare workers like nurses find and do their best work. We’re using technology to give health care recruiting a much-needed speed and quality boost while solving the number one problem of our hospital partners - how to get the staff they need. Our vision is to help healthcare workers live better lives. We’re backed by top venture firms and we’re growing and moving fast.
Working here is awesome because:
- You can work remotely
- We’re moving quickly so things never get stale.
- We get to make a difference in the lives of healthcare workers who are truly amazing people.
- We are a very high caliber team of medical doctors, nurses, software engineers, designers, sales leaders, account managers and more.
- We know there is more to life than just work, so we all take the time to hang out with our family and friends.
- We pay a real salary, and equity, and we’ve got you covered when it comes to your health. (medical, vision, dental)
- Unlimited vacation, so take a break when you need it!
- We have a great family leave policy, so you can spend time bonding with any new additions to your family.