Product Manager

About Us:
Since our founding in 2004, Identity Automation has focused on intelligently automating provisioning, access, and account management. It’s our mission to securely put control of these crucial tools in the hands of the users who need it most — employees and managers. Our advanced, user-friendly RapidIdentity software is designed to streamline all identity and access management securely, freeing IT resources to pursue strategic opportunities and boosting productivity across the board.

We’ve never stopped improving, making our solutions even more powerful and seamless for organizations of all types and sizes. Today, RapidIdentity is the most powerful and complete IAM platform available, managing millions of identities for more than 675 organizations worldwide. RapidIdentity addresses not only web single sign-on needs, but also fully automated lifecycle management and provisioning for ALL users, integrated privileged access management, delegated identity administration, password management, comprehensive multi-factor authentication, and more.

About the Role:
The Product Manager is responsible for the vision and profitability of a product line, and rapidly moves between research, design, engineering, and testing. While working with various teams to make business decisions and create product strategies, this role helps ensure the company and products long term sustainability. By possessing a unique blend of business and technical savvy intelligence, a big-picture vision, and the drive to make that vision a
reality you will ensure corporate goals are met on time and on budget while client and market needs are met. The Product Manager conducts market research including working in the field to understand target audience needs and issues, and find innovative solutions for existing and new market segments. This role is responsible for all aspects of a product line, which includes the coordination of activities across various departments and the deepening of profitability and penetration of existing products to develop new products for the company.

Responsibilities:
  • Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short- and long-term releases.
  • Managing the product line life cycle from strategic planning to tactical activities. 
  • Build and enhance products from existing ideas, specify market requirements, and help develop new concepts based on industry research and the needs of customers and prospects.
  • Define the target audience needs and issues by jumping between strategic planning, problem-solving facilitation, ideation sessions, deep-dives into scientific literature, and user testing.
  • Work with customers, business development, and solutions architecture to set strategy, collect and prioritize requirements.
  • Collaborate with Sales, Marketing, Delivery, and the Technology teams to define the go-to-market strategy, ensure the understand the product positioning, key benefits, and target customers.
  • Serve as the internal and external subject matter expert for product offerings, working with the sales channel and key clients.
  • Responsible for product launch and release plans. Coordinates internal and external product launches working with Marketing Support and Training teams. 
  • Analyze potential partner relationships for the product.
  • Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support product positioning and customer demand as part of new product development.
  • Work with Training team to develop product training plan internally and externally.
  • Act as a product champion within the company.
  • All other tasks, responsibilities and duties as assigned.

Qualifications:
  • Bachelor’s Degree in Computer Science, IT, Systems Engineering, or related qualification
  • 10+ years of hands on experience in product management for an enterprise-focused software company
  • Knowledgeable on use of computer technology in the education market.
  • Proven success in delivering new products and features
  • Demonstrated ability to build and share understanding of enterprise customers
  • Ability to set strategic direction, prioritize, and the ability to articulate the rationale behind those decisions
  • Demonstrated cross-functional leadership ability
  • Strong collaboration and communication skills; comfortable interacting with diverse internal and external groups and ability to be involved in sales cycles
  • Excellent project management skills; familiarity with both agile and waterfall development methodologies
  • A desire to contribute, learn, and make things happen
  • Excellent interpersonal, oral and written communication skills
  • Ability to work under pressure in a fast-paced environment.
  • Strong attention to detail with an analytical mind and outstanding problem-solving skills.
  • **Product Management certification is a plus

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