Looking for amazing humans for our client here in Valencia, CA. It would be very helpful if you are a strong account manager with customer service skills. Please connect immediately if you want to discuss.
Essential Functions
Outbound phone calls and email communication to healthcare personnel to develop and grow sales
- Watch key accounts and buying patterns
- Work with clinical educators and consultants to coordinate on-site education and product introductions
- Customer service: answer phones, take orders, and process sample requests
- Maintain accurate records of calls and follow-up activity within CRM software
- Work with Microsoft Office, QuickBooks and various other programs or systems
- Provide backup support to Home Health, Domestic, and International Account coordinators
- Provide monthly reports of activity within a given territory
- Report to Sales Manager
- Processes and procedures subject to change as needed
- Other duties as assigned by management
Non-essential Functions
- Some travel to local and national conference trade shows
Qualifications
- High school diploma or GED required
- 2 years previous customer service or sales experience
- CRM software experience required (Sugar CRM or Goldmine, etc.)
- Call center experience a plus
- Proficient in Microsoft Word and Microsoft Excel
- QuickBooks software and reporting experience
- Excellent communication skills; both written and verbal
- Highly motivated and self-starter with a positive attitude
- Ability to sit or stand for long periods at a time
- Ability to work on computer or typing for long periods at a time