Transaction Coordinator:PHL

  • $20.19/hour
  • Job Overview and Requirements
    We are a startup company that is disrupting the way the Real Estate industry works, from how we equip our agents to our pricing model. In our true team environment, you will flourish if you have grit, determination, and a natural love of the industry. As a certified B Corporation Company, we strive to demonstrate our commitment to ethics, transparency, and accountability with our clients, our communities, and our team.

    Transaction Coordinator Responsibilities
    • Process new listing contracts from start to finish by completing all assigned tasks, including sending out documents via Zipforms, entering data into Company CRM, Dashboard, and spreadsheets, writing and posting listing descriptions, communicating with clients regarding deadlines, scheduling photo shoots, and ordering signage.
    • Create and maintain accurate listings in TREND; request and file all necessary documents required to list a property.
    • Regularly and accurately enter data into company CRM, Dashboard, and spreadsheets; provide additional quality assurance for data entered by Agent.
    • Keep agents organized, updated, and on track with each listing throughout every stage of the listing process.
    • Complete all assigned tasks after a property goes under agreement, including document management, maintaining accurate information in Company CRM, Dashboard, and spreadsheets, scheduling tasks on Google Calendar, communicating with all parties on deadlines, assisting with the conveyancing process, and scheduling sign pick up after closing.
    • Create and maintain organized files in G Drive on each client and transaction.
    • Respond to Agent, client, and vendor emails, phone calls, and text messages.
    • Assist Agent and clients with resolving issues that arise during a transaction.
    • Provide coverage for other Listing Team Administrators as necessary.
    • Complete and assign tasks associated with receiving a client review.
    • Prepare performance reports to agents and their clients on active listings on a weekly basis.

    Additional Responsibilities
    • Maintain and update passwords in a secure document.
    • Train and assist new Transaction Coordinators as necessary.
    • Assist Leads department with any inquiries into current listings.
    • Update timesheet weekly for accurate time keeping reporting.
    • Volunteer 50 hours per year.
    • Carry out duties in compliance with all federal and state regulations and guidelines.
    • Comply with all company and site policies and procedures.
    • Remain current in profession and industry trends.
    • Be available for other duties as required.

    Qualifications (Education and/or Experience)
    • High School diploma plus two years of experience in a professional setting.

    Other Skills, Abilities or Qualifications
    • Tech-savvy and familiar with CRM and real estate applications, such as TREND MLS, Cooper, Zillow and Trulia, as well as mobile technology.
    • Ability to work under pressure and solve problems independently.
    • Excellent communication skills and the ability to network in order to build your business.
    • Great interpersonal and customer service skills that align with our mission and values.
    • Strong project management skills and strong attention to detail.
    • The flexibility to adapt to changing priorities and client needs.
    • Successfully complete any regulatory and job training requirements.
    • Enter data accurately into a computer using software applications for data entry and word processing as assigned by the company.
    • Advanced expertise in using the Google Suite of applications.
    • Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to production.
    • Ability to work with others in a team environment.

    Physical Demands
    • While performing the duties of this job, the employee is frequently required to sit, stand, walk, handle or feel, reach with hands and arms, and talk or hear.  
    • The employee must occasionally lift and/or move up to 20 pounds.  
    • Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Benefits
    • Medical coverage with a $320 contribution to the Houwzer plan of your choice.
    • $10,000 in life insurance.
    • Option to buy into vision, dental, short-term disability, and supplemental life insurance at group rates. 
    • Retirement savings account through Guideline.
    • Pre-tax commuter benefits for transportation and parking.
    • Opportunities for professional development.
    • Flexible Paid Time Off policy (no maximum on the number of days off) and eight observed holidays.

    Diversity & Inclusion
    At Houwzer, we have set out to become the best real estate company in, and for, the world. To be the best, it's crucial we have a variety of perspectives and approaches, which means we are building a team inclusive of different races, genders, ages, religions, identities, and experiences. Come join us. We'd love to have you.

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