About the company :
Hotel Management company with portfolio of 8 select service hotels in New Orleans area. GM can be based at any of 3 hotels in the New Orleans area , 2 are new hotels . Lake Charles hotel has 106 rooms, Laplace properties with 91 rooms & 93 rooms.
What you will do :
- Manages and motivates all front office and guest services personnel with the daily
supervision to include staffing, training, discipline, scheduling, payroll and visually
monitoring performance to ensure adherence to all service and productivity standards to
provide guest satisfaction.
- Checks and controls room reservations, front office systems, supplies, inventory,
scheduling, forecasting and departmental budget to maximize revenue.
- Compiles and prepares financial reports, including: rate and availability calendar.
- Communicates with guests and associates both verbally and in writing to answer
questions and provide clear direction in advising and instructing staff in details of work.
- Organizes, conducts and/or attends meetings to obtain and disseminate pertinent
information.
- Works directly with department managers to ensure a seamless workflow on a daily
basis.
- Conducts staff and employee meetings. Participates in mandatory training.
- Participates and ensures implementation in sales and marketing procedures.
- Maintain any capital improvements projects/renovations as dictated by the brand
standards
- Prepares and submits operational results to corporate office and ownership on a weekly
basis.
- Prepares and makes daily deposits.
- Complies with all corporate accounting procedures.
- Completes random guest-registry audit to assure accuracy and completeness.
- Maintains key control and loss preventions programs.
- Ensures that all, procedures, federal and state policies are followed.
- Maintains accounts receivables.
- Reports aged open accounts to Support Office Accounting Department.
- Aid Human Resources in time keeping, hiring and terminating employees, resolve
problems and provide open communication.
- Fulfill any requests from the Corporate Office.
- 3 year commitment required as a minimum
- 50 hour work week, 5 days , 7:30 till 5:00 pm
- Presence required during heavy occupancy periods
What you must have :
- Previous mid level management or GM experience with select service chain
- Computer literate
- Strong front office background
What you will get :
- $ 55000 - $ 65000 depending on experience
- Starting bonus to assist with relocation.
- 30 days housing provided till own accommodation found, any extension after which housing cost will be added.
- Monthly bonus, 15% is broken down in 4 categories and can earn a bonus in any of the categories. Total of 4 categories makes 15%.
- Medical, Dental, Vision, life insurance, Additional buy-in options, including Aflac.
- One week paid vacation and 1 day sick pay after one year
- Company covers brand training if person stays 3 years , less than 3 years they will need to reimburse cost of course $3500-$5000