Who We Are
Hometap’s mission is to make homeownership less stressful and more accessible. We leverage sophisticated data science and analytics to build products that allow homeowners to tap into the built-up equity value of their home without taking on more debt, monthly obligations, or interest payments. Homeowners use our capital to do the big-ticket stuff that makes life better: start a business, renovate their home, get out from under crippling debt, or pay tuition.
Hometap makes investments in residential homes, buying a small equity stake against the home’s future value. For many homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is an opportunity to earn appropriate risk adjusted return in an asset class that has unique characteristics relative to other investment alternatives.
Hometap is led by a team known for creating successful, customer-first businesses. Backed by top-tier investors, the Hometap team has built, run, and created some of the fastest growing companies in the US. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.
Who You Are
As Investment Coordinator you’ll be a key part of the team that makes investments here at Hometap - helping to fulfill the mission of making home ownership less stressful and more accessible. You will work closely with our sales and underwriting team to process, close and service Hometap investments. You’ll help us to develop and iterate our investment process as we grow and expand our business.
More specifically, you’ll be responsible for preparing homeowner applications for investment review and approval, orchestrating the closing and funding of the investment, and processing homeowner requests post-investment. The majority of this work will require you to work with third parties to collect information, order reports; and then organize and summarize that information for the team. You may also, in certain circumstances, need to reach out directly to homeowners. You’ll need to be comfortable on the phone, working with homeowners to submit information, schedule closings and resolve issues.
What You Bring
To be successful in this role, you’ll need to be execution oriented with exceptional attention to detail. The role will require the ability to be well organized in a constantly changing and fast paced entrepreneurial environment. Creating and working through repeatable processes will be key to success. You’ll need to be able to work in the details, but also think analytically and strategically about our process - helping to improve it along the way as the business grows. Also important to the role is having the ability to talk with third parties and homeowners over the phone. You’ll need to be outgoing with strong communication skills.
- High school diploma - required, Bachelor’s Degree - preferred
- 1-3 years experience in an applicable job/field
- Applicable job experiences could include - Consumer finance operations, compliance, servicing, customer support, or sales
- Strong written and communication skills
- Strong problem solving skills
- Ability to develop and foster cross-functional relationships with key stakeholders
- Strong computer skills, ability to work with different softwares, CRM platform
Our Team & Culture
At Hometap, we pride ourselves on being Owners -- of our jobs, our output, our careers -- and Good Neighbors -- we believe helping each other means helping the Company, homeowners, and investors succeed.
Equally important to your skill set is the way you fit within our team and business. We are looking for a creative thinker who looks for opportunities within challenges, rolls up his or her sleeves to get things done, values collaboration and communication, and embraces the Homeowner-first mentality. Critical to our mission is being thoughtful in everything we build. If you’re someone who embraces this builder mentality, you’ll be right at home here.