Call Center Representative

The H-Team is looking for an upbeat, friendly person to field incoming e-mails, telephone calls, and chats from our Toyota Service customers. The schedule for the Call Center Rep is from 9:30am- 6pm, Monday through Friday and occasional Saturdays from 8am- 2pm on a rotating basis. 

As a Call Center Rep you will:
  • Answer all incoming phone calls to the service department.
  • Schedule service appointments.
  • Respond to inquiries in a timely manner.
  • Provide necessary information on inventory, price quotes and other valuable information with ongoing follow up.
  • Complete projects and other duties assigned.

You will be Successful in this Role if you:
  • Are tech savvy and have outstanding communication skills.
  • Maintain a friendly demeanor and healthy sense of humor.
  • Have outstanding telephone skills.
  • Can display strong typing, filing, and other basic office skills.
  • Are able to work cooperatively with other company staff, and handle customers in a courteous and efficient manner, regardless of the customer temperament.
Previous call center experience and familiarity with the automotive industry preferred but not required; willing to train the right candidate! 

As a Member of Our Call Center Team, You'll Enjoy:
  • Immediate accrual of paid time off;
  • Wellness offerings, corporate gym membership;
  • Substantial vehicle/service discounts;
  • Medical along with dental/vision/life/disability insurance;
  • Annual incentives and opportunity for advancement;
  • Flex spending accounts; 401(k) with company match; 
  • Free unlimited coffee; occasional pizza days & BBQ's;
  • Community involvement, company events & more!
Join the H-teams casual and supportive work environment where we foster attitudes of respect and support our employees with the best information, training, and technology.

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