Hangar – Product Manager

Hangar Alpha is hiring a product manager to work with Hangar’s portfolio companies and develop early-stage products. Hangar is a distributed organization, with its headquarters in New York City. This position is remote-friendly.
 
Hangar builds companies that have the potential for public impact at scale. We work with government agencies to identify where technology can help deliver superior services and outcomes for governments and the public. We form founding teams to build portfolio companies and products to meet these long-standing, but newly defined needs. We are a professionally diverse team of entrepreneurs, technologists, public servants, investors, and policy wonks who work together to build companies and products for positive change.
 
Hangar Alpha is our internal services arm, working directly with portfolio companies during the early stages of growth. Our product team prototypes ideas, tests market hypotheses, and builds early-stage products with an eye toward rapid customer adoption and growth.
 
One of the unique characteristics of Hangar’s product-development work is that we are exclusively focused on early-stage product development; once product-market fit is established, our job is to transition to a portfolio company’s product organization. In other words, our job is to shape the product.
 
As an early-stage product manager, you will:
  • Identify potential customers and end-users; 
  • Lead exploratory research to better understand customers’ and end users’ pains, needs, and goals; 
  • Develop product hypotheses about how we might address them;
  • Create product roadmaps, assist in the decomposition of work into tasks, and assist in the prioritization of team effort to deliver as much value as quickly as possible;
  • Work directly with a portfolio company founding team and internal cross-functional teams of Hangar Alpha team members (data scientists, designers, and developers);
  • Repeat. (Because our work will inevitably involve many ideas and companies, emphases on repeatability and iteration are very important).
 
Hangar Alpha product managers report to the Director, Product & Platforms.
 
To be successful in this role at Hangar, you will need to demonstrate a track record of the following behaviors: 
  • Communication. Effective product management depends on exceptional communication with other team members and with stakeholders. A successful product manager is a strong writer, is comfortable with asking questions and engaging in conversations, and biases toward clarity.
  • Persistence. The product-development process is nonlinear, particularly with government customers, and product managers need to feel comfortable pressing on despite setbacks. A successful product manager persists through challenges and stays focused on rapid learning.
  • Humility. We have large ambitions at Hangar, but we realize that success stems from the ecosystem of relationships among entrepreneurs, employees, government leaders, regulators, and the public. We recognize that our assumptions will not always be correct. We recognize that there are many things we don’t know. A successful product manager understands that it’s a team effort and maintains an openness to growth.
  • Curiosity. In our work, there’s so much to learn! A successful product manager seeks out opportunities for personal and professional growth, and thrives on learning.
 
Although the following types of experience and knowledge are very useful, they’re not dealbreakers:
  • Technical credibility. Because a lot of the work of an early-stage product manager is to know what is “possible”, the most successful candidates will have a solid grasp on modern technology and development practices, participate in technical decisions where they might affect the product, and (most importantly) learn and understand technical tradeoffs.
  • Comfortable with data analysis. Technology companies involve a lot of data and ours are no different. The most successful candidates have experience and comfort in using Excel and API documentation.
  • Experience working with the public sector. Hangar is focused on public-sector problems, which means that our customers are often government agencies or operate in areas of heavy regulation. The most successful candidates will understand the deep challenges of working with government. Procurement, amirite?
  • Experience working with customers with security, liability, and compliance concerns. See above.

Hangar is committed to building a team that represents a variety of backgrounds, perspectives, and expertise. The more inclusive we are, the better our work will be. We strongly encourage candidates from varied backgrounds to apply and support us in this mission. 

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