Inside Sales/Account Management Representative

Handy is changing the way the world buys services by connecting customers with vetted, independent, local service professionals in a fast, convenient and reliable way - at the tap of a button. Started in 2012 by Oisin Hanrahan & Umang Dua, Handy has scaled to offer cleaning, installation, and assembly services across the entire US and has processed over 3 million transactions. As of 2019, Handy is an independently operated subsidiary of ANGI Homeservices (Nasdaq: ANGI), the world’s largest home services marketplace including brands like HomeAdvisor and Angie’s List. This milestone gives us more leverage to bring the Handy experience to millions of more customers.

About the Role

The Inside Sales/Account Management Representative will pioneer a new entry-level role at Handy by being the connection between our Pros and our Operations team. The goal is to drive engagement and retention amongst Pros recruited in your region in an effort to meet the customer demand in your region. This is the opportunity to get in on the ground floor and help us develop a new process and team.

Responsibilities

  • Call and speak with prospective and newly Activated Handy Pros in a particular region, sharing the benefits of working on the Handy platform
  • Own your “book of business” in your region by engaging high value Pros to complete jobs in and around their area
  • Maintain high Pro engagement and retention for the Pros you bring onto the Handy platform and scale your Pro team as the business grows
  • Learn sales techniques and help develop new and creative sales strategies

Qualifications

  • Bachelor's degree
  • 1-3 years of prior phone sales experience or account management
  • Comfort with cold calling
  • Excellent written and verbal communication skills
  • Prior experience working in a fast paced, high growth environment a plus
  • Ability to work independently with excellent time management; must be able to multitask
  • Excellent problem solving skills
  • MS Office skills, including: Outlook, Word, and Excel; a strong familiarity with email and internet
  • Experience and comfort hitting sales targets and goals

Compensation & Benefits

  • Competitive salary commensurate with experience and performance
  • Full medical, dental, vision package to fit your needs
  • Free monthly Handy credits
  • Unlimited vacation policy; work hard and take time when you need it
  • Free catered lunch and dinner
  • A fun office in the heart the Flatiron district, always stocked with coffee, snacks and drinks; foosball, office events and team outings
  • Ground floor opportunity with the team
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

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