Customer Success Representative

  • $18.00/hour
  • We have an opening for an elite Customer Success Representative in a challenging and very rewarding role supporting our clients and building long lasting relationships. If you are looking to make a change, maybe it’s time to make a move to what many of our team members describe as “the best job they’ve ever had.”

    We are looking for the best of the best. Are you a go to resource for everyone at your company? Do you always have a winning attitude in everything you do? Are continuously learning and improving upon your skills? If you are bright, smart, friendly, and motivated, then we want to meet you!

    Your Role

    Our Customer Success Representatives are the lynchpins for building long lasting, healthy relationships with our clients. Customer Success Reps handle various areas of account maintenance and management, including but not limited to onboarding, troubleshooting, retention, upselling, and growing referral business.

    Qualifications

    * Provable, recent success in a customer service role
    * Experience in making outbound calls to business owners
    * Honesty, humility, drive and curiosity
    * Teachable, open-minded, reliable, and ethical
    * Hard-working, motivated, and friendly

    Our company mission is to be the Healthiest Place to Work in San Diego, and we strive to meet that standard in many ways - personally, physically, culturally, and even community. Here’s some of the great things we offer:

    * A healthy compensation and benefits package
    * Unlimited paid time off - we believe in a healthy work/life balance
    * Medical/Dental/Vision/Life Insurance
    * Gym and other fitness memberships
    * Fully stocked fridge
    * In-office massages, paid company lunches, and so much more

    About Us

    We are an innovative and super fast-growing Software as a Service (SaaS) company with amazing opportunities to grow your career! We build high-demand products for the automotive industry and sell to dealerships nationwide. The auto industry is dynamic and a cornerstone to our economy, historically contributing 3 - 3.5 percent to our overall Gross Domestic Product. With 40,000+ dealerships in our CRM, leads and opportunities are virtually endless.

    Our solutions enable auto dealerships to reach interested buyers online on every advertising site available. Our technology allows buyers to engage with dealerships the way they want to - calls, texts, chat, and even Facebook Messenger. Our products provide an unparalleled ROI to our customers, and they start seeing incredible results on day one.

    We are a fully self-funded company that has been profitable from the start. The products we recently brought to the market have been welcomed so strongly that our growth has skyrocketed. We are one of the fastest growing technology companies in San Diego. Opportunities to grow and advance your career are endless as we like to promote from within. Superstars can advance very quickly!

    Our product vision, business strategy, and growth plans are very exciting. We are looking for candidates who want to be a part of our growth and success for years to come.

    At Talkinto, we are committed to creating an inclusive environment for all. We don’t just accept diversity - we celebrate it, we support it, and we thrive on it. For the health and safety of our team, Hammer has a drug-free workplace policy.

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