Senior Technical Consultant

GroupBy is looking for a Senior Technical Consultant who is excited to live in the space between business and technology. In this role, you will collaborate with some of the world's largest brands to deliver industry-leading e-commerce solutions using the GroupBy platform.

Our consulting team is the core group responsible for partnering with our customers - their business leaders and developer teams - to define and implement the best e-commerce strategy for their business. As part of this team, we will challenge you to learn, grow and be an expert in end-to-end e-commerce concepts, encompassing data management, site search, content delivery and personalization.

Your recommendations will directly influence the online experience of some of the largest retailers in the world, improving the way that people shop online.

What you’ll be doing
You will be joining an enthusiastic team that loves to work with clients and help them onboard onto the GroupBy e-commerce platform. As you grow to be an expert in our platform, you will be able to apply both creative and critical thinking to solve crucial business problems in various online retail industries including apparel, beauty and hardware.

Our technical consultants collaborate with every team at GroupBy - other consultants, project managers, product owners and developers, the sales team and customer support. Through this journey, you will provide knowledge, best practices, and technical leadership to client and internal teams as you work together to configure and deploy our products.  

The ideal candidate loves to formulate and test innovative solutions to problems and can effectively communicate these recommendations to others.

Note: The consulting team often visit our customers across North America - willingness to travel up to 30% is required.

Responsibilities
  • Work with our customers to help them design, configure and roll out best practice e-commerce solutions using the GroupBy platform
  • Participate in the full life cycle of a project including discovery, planning, implementation, testing and deployment
  • Gather requirements based on customer needs and translate these into technical deliverables for the project and product teams
  • Formulate hypotheses to business problems, test and optimize these scenarios and propose the optimal solution
  • Develop project documentation, including operational procedures, functional specifications, and weekly status reports
  • Lead customer and internal meetings, host training sessions and lunch and learns
  • Collaborate with internal product teams to build our product roadmap

Skills you already have
  • 5 -10+ years of e-commerce experience as a technical project manager, product owner or equivalent consulting roles
  • A bachelor's degree in computer science, engineering, or equivalent technical background
  • Ability to handle technically challenging and sensitive customer situations
  • Keen attention to detail
  • Strong client-facing, presentation and relationship-building skills
  • Excellent listening, verbal and written communication skills
  • Strong people skills and the ability to engage all levels of the organization

Experience in the following tools and frameworks will support your application: SQL, BigQuery, jq, JavaScript, and data transformation techniques

Who we are
E-commerce has come a long way. It feels easy now. Within hours you can set up an online shop and make your first sale.

Despite all of these advances, at a certain scale e-commerce becomes really hard. For example - what if you want to search 10 million products globally, from hundreds of vendors, in 20 languages, being updated 1000s of times per second? That's where GroupBy comes in.

GroupBy exists to solve the tough problems in e-commerce: we work with the biggest players in the industry and take on their most complex challenges. We've built a cloud-based, data-driven e-Commerce platform for product data enrichment, intelligent search, personalization, analytics, and other building blocks of a great online shopping experience.  

We solve these problems by surrounding ourselves with people who love what they do and are given the freedom to excel at it. Our team is comprised of passionate, innovative thinkers who work together to create groundbreaking products. We like working with awesome people and we like helping these people become even better.

We are very proud of the culture and diversity at GroupBy and encourage anyone from any background to apply. You will be part of a company with open office spaces, free weekly lunches, monthly social events, a closet full of snacks and beverages, flexible hours, and a games room. We invest in your growth as a professional with open workshops and company funded training for events and attending conferences - after all, you're here to solve tough problems!

We thank all candidates who applied. We will only contact those selected for an interview.





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