Greenwood Star is seeking an experienced Leasing Professional to join our team to assist in daily customer service operations. The ideal candidate will have 1+ years' experience as a Leasing Professional in the multi-family industry and is able to manage the demands of a Class A property with excellent customer service skills.
Responsibilities:
- Record all telephone and walk-in visits on the appropriate systems
- Fill out guest cards and maintain correspondence according to established follow-up procedures
- Inspect potential move-in units and communicate required turnkey services to the Property Manager
- Demonstrate sensibility and awareness to the community’s needs and requirements
- Apply your knowledge of the community and of its units to find correspondences between client needs and product fit
- Ensure that units are ready for resident move-in on the agreed upon date
- Secure the new residents’ signature(s) on appropriate paperwork prior to move-in, and orient them to their new community
- Distribute and follow-up on renewal notices
- Implement marketing strategies and evaluate their effectiveness
- Gather and assess information about market comparables in the surrounding area
- Accept rental payments and forward them to the Assistant Manager/Property Manager responsibly and as needed
- Create the lease, complete the relevant forms, and input all information accurately on Yardi in a timely manner
- Maintain updated resident files and daily inspection reports for the community
- Distribute all Company or community-related notices in a timely manner
- Assist the management team with varied tasks as required
- Consistently implement and enforce community policies
- Represent the Company in a professional manner at all times, on or off the property
Qualifications:
- Team player with the ability to work effectively with peers
- Excellent customer service skills
- Excellent written and verbal communication skills
- Valid driver's license
- Basic understanding of Federal, State, and local Fair Housing laws.
- Flexible with work schedule, including availability to work weekends, evenings, and holidays if needed.
- Computer software experience to include Microsoft Office, Yardi, RentCafé, and marketing flyer design.
Benefits: Competitive benefits include Medical, Dental, and Vision insurance sponsorship, paid holidays, and unique performance-based incentives
Job Type: Full-time, Commission
Salary: Negotiable based on experience