SPEARHEAD NEW GROWTH STRATEGIES FOR THE WORLD'S LEADING FINANCIAL SERVICES AND CONSUMER BRANDS -- AN IDEAL ROLE FOR A CONSUMER AND FINANCE FOCUSED STRATEGY CONSULTANT, AGENCY STRATEGIST OR BUSINESS/PRODUCT/BRAND LEADER AIMING TO ACCELERATE HIS/HER CAREER IN A FAST GROWING TECHNOLOGY COMPANY.
WHAT YOU WILL DO IN YOUR ROLE WITH VIVOOM
We are looking for a VP or Sr Director of Client Success to take a leading role in our dynamic team responsible for developing new strategies and growing the relationships with Vivoom’s high profile consumer goods & services clients, with particular focus on financial services.
Key responsibilities include:
- Partner with client leaders to develop and implement comprehensive growth strategies, by harnessing the power of their customers as a key acquisition and advertising channel
- Manage Vivoom client relationships with senior business & marketing executives and leaders in brand management, creative and digital marketing at major national and international consumer goods & services companies, with particular focus on financial services. Your work will include both in-person and remote client interaction
- Coordinate conceptualization, development and delivery of programs supported by the Vivoom peer-to-peer activation platform, interacting with cross-functional client teams and Vivoom’s creative, advertising operations, data management and engineering experts
- Maximize the growth and lifetime value of Vivoom clients based on clearly demonstrable results
- Provide leadership for development of best practices in Client Success and for Vivoom overall
WHAT EXPERIENCE YOU WILL BRING TO VIVOOM
Below are three example profiles that we believe could be particularly successful in this role. In your application, please describe how your background fits these or other roles with similar experiences and skill-sets:
1. Financial Services/Consumer Focused Strategy Consultant
- Project management experience at a leading strategy consulting firm like Bain, McKinsey, BCG, Strategy&, Roland Berger, A.T. Kearney, L.E.K, Oliver Wyman, Accenture Strategy, Deloitte S&O
- Considerable experience serving large financial services and consumer-facing clients
2. Client Focused Agency Leader
- Experience in an account management or strategist role at a full service or digital agency, with team management experience
- Considerable experience serving large consumer services brands, including in financial services
3. Business/Product/Brand Management Leader
- Experience in a business line-management, product management or brand management role at a large consumer-focused company. Significant experience with financial services.
- Considerable experience leading customer acquisition and other marketing initiatives with responsibility for coordinating across cross-functional teams
Other experiences that are a plus but not required:
- MBA or advanced degree in engineering, science, economics or other analytical field
- Startup experience
ABOUT VIVOOM
Vivoom is a peer-to-peer activation platform. Our vision is to help brands harness the power of sharing, turning their own customers into influencers and bringing the advertising industry into the sharing economy. Vivoom provides a scalable platform for customers to share authentic, brand-safe content, and at the same time enhances their product experience. The platform allows brands to leverage their customers as a key acquisition and advertising channel, while retaining control of the customer experience, ownership of user-generated content, first party data and engagement insights.
A rapidly growing SaaS technology company, Vivoom is led by a team with backgrounds as pioneers in media, advertising and technology in successful entrepreneurial ventures and with experience from major brands such as Disney, Microsoft, Unilever, CBS, Sony and others.
Vivoom works with global, blue-chip brands across multiple verticals including CPG, sports and entertainment and major media and publishing companies. Clients include Capital One, Clorox, Johnson & Johnson, Crayola, Rakuten/Viber, General Mills, Maroon 5, Boston Celtics, AEG, MasterCard, L’Oréal and many more.