Growth Ops Lead

Shippo lowers the barriers to shipping for businesses around the world. As free and fast shipping becomes the norm, better access to shipping is a competitive advantage for businesses. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to multiple shipping carriers around the world from one API and dashboard. Businesses can get shipping rates, print labels, automate international documents, track shipments, and facilitate returns. Internally, we think of Shippo as the building blocks of shipping. Shippos are a diverse set of individuals. We look for culture and skills add in every new person. 

Join us to build the foundations of something great, roll up your sleeves and get important work done everyday. Founded in 2013, we are a proud team based out of San Francisco. Shippo’s investors include Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub and others.

We are looking for a Senior Manager of Growth to come in to help Shippo exceed its immediate and long-term high-growth revenue goals through growth experimentation and a user-value mindset. A proven track record of executing a growth strategy in a fast-paced start-up environment, preferably within a B2B SaaS company, is highly desirable.

RESPONSIBILITIES

  • Drive, test, measure, and iterate on various types of growth campaigns to help onboard, activate, and retain customers -- which may include A/B testing, proposing new tools, etc.
  • Take a highly analytical approach to measuring performance and turn insights into tactics
  • Work closely with the product and engineering teams to propose onboarding, activation, and other funnel optimizations
  • Be a team player and jump in whenever/wherever you can to drive results, no matter the task

REQUIREMENTS

  • 5+ years in a growth role - You have effective data analytics and presentation skills
  • You have lifecycle engagement experience
  • Strong communication skills to push projects across the finish line
  • A data driven and experimental mindset
  • Cross-functional team player

BENEFITS

  • Benefits: medical, dental, vision (90% covered by the company, incl. dependents)
  • Take-as-much-as-you-need vacation policy + flexible work hours
  • Free lunch / drinks / snacks
  • Fun team events outside of work hours
  • Awesome team that cares about Shippo's mission, product and their co-workers!

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