Director of Product - Enterprise

Director of Product - Enterprise


goPuff is a high-growth startup that is revolutionizing hyper-local e-commerce.  We warehouse and deliver thousands of products to your door super fast.  We're currently operating in over 80 markets within the US and expanding quickly.

Love leading teams to leverage technology and solve complex business challenges?  Love to Change the Game?  As Director of Enterprise Product Management at goPuff, you’ll rally an elite cross-functional team of product managers, engineers, designers and data analysts to build and enhance our proprietary internal applications that power our business operations. This is a newly created role within our Product team that is designed to move fast.  You’ll have the opportunity to make a huge impact as your work will directly touch the experience for our customers, drivers and employees.


Responsibilities

  • Advocate for your customers and be responsible for ensuring the customer is at the forefront of all product decisions
  • Partner closely with engineers, designers, data analysts, product managers and business stakeholders to prioritize a product roadmap that focuses on the customer while meeting business goals
  • Be a thought leader for how tech can shape the strategic direction of our business and unlock more growth
  • Create and socialize your vision for improving our internal applications and tooling
  • Steer your team towards realizing that vision while removing blockers and minimizing distractions 
  • Recruit and coach a top-notch team of product managers
  • Prioritize the most impactful work for the team to focus on
  • Build features to increase our business operations capabilities and efficiencies
  • Develop deep understanding of capabilities and limitations of our current tech stack
  • Plan efforts for increasing our application stability and minimizing downtime
  • Build strong relationships with cross-functional stakeholders and understand their point-of-view


Requirements

  • Bachelor’s Degree
  • 10+ years of combined work experience on teams building technology products in disciplines of product management, product engineering, data analytics or UX design
  • Extensive experience in building and managing internal internal apps and platforms, preferably in e-commerce or on-demand delivery businesses
  • Deep understanding of customer behaviors and motivations in the mobile-first world
  • Ability to turn business needs and opportunities into clear PRDs and specs for the engineering team to build
  • Know how to use data to inform sound product decisions (SQL proficiency preferred)
  • Experienced in using BI platforms such as Looker or Tableau to explore data
  • Experienced in project management of large and complex projects
  • Excellent communication and presentation skills
  • Experience practicing Agile development methodology and experimentation
  • Experience working with Project Management software (JIRA, Asana)
  • Has top notch organizational skills and ability to manage multiple projects / meet deadlines in a fast-paced environment
  • Proven ability to lead a team towards a common goal despite many obstacles
  • Proven ability to coach and inspire talented individuals to reach their full potential
  • Move fast, be a team player, always be learning and give back

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