Are you looking to work alongside a team of fun, creative and passionate people who loves their job and enjoys autonomy in the workplace?
Why Globalme:
- Top 22 fastest-growing tech companies in BC for four (4) years in a row, growing from a team of five to fifty today
- Diverse and innovative, we have over 22 nationalities, 50/50 gender ratio, and women represented at levels of leadership
- Our culture is based on self-leadership, we value excellence, positivity, impact, courage, innovation, self-improvement, and transparency
- Conveniently located in the heart of Yaletown, downtown Vancouver with offices in Portland US and a community of freelancers globally
- Inspirational leaders, including direct access to Hanna and Emre, our company founders. At Globalme, we skipped the open-door policy and simply don't have doors
We now have an opening for a Localization QA Lead who will be responsible for executing quality assurance testing, including writing test plans, scrubbing defects, providing feedback to testers, providing summary of QA team performance and much more out of the box initiatives.
Our environment is very fast-paced with constantly changing priorities and continuous opportunities to learn and grow. You must adjust quickly and be able to deal with ambiguity.
Responsibilities:
- Choose, vet, and schedule quality assurance (QA) testers
- Create instructions for QA/Write test plans
- Manage QA testers, their schedules, efficacy and deliveries
- Train and evaluate performance of testers
- Manage the QA portion of project budgets
- Keep project management report updated with QA activities
- Prepare packages for QA
- (Run pre-QA - a preliminary test pass to find and classify global defects, or known issues and false-positives
- Scrub/disposition defects
- Investigate defects, follow up with customers or others as needed to ensure each defect contain all the information needed for fixing and verification
- Delegate/share tasks with QA testers, Localization Engineers, or other roles as needed
- Provide feedback to QA testers
- Look for recurrent issues, link them - notice patterns (avoid duplicates, find unreported bugs)
- Manages final verification of defects - sign off on delivery to customers
- Communicate with clients, project managers and other stakeholders
- Assist with project estimation
- Support Project and Account managers as needed
- Travel as needed to meet with customers
- Mentor and train team members and oversee their success (work quality, on the job training, provide ongoing work-related feedback, monitor timesheets, approve vacation and holidays)
You are:
- Extremely detail oriented - you see things other people don’t always notice
- Experienced - you have worked as a QA tester or in the QA field in another capacity
- Able to differentiate all-language bugs from single language bugs
- Organized: Clean and clear file management a must (e.g. keep version control perfectly organized, notated, etc.)
- Able to organize others - QA testers, Localization engineers, etc.
- Familiar with defect tools (Jira, Redmine, etc.)
- Comfortable using Version Control tools (Git, SVN, etc.)
- Able to prioritize not only defects, but other, potentially competing demands, tasks, etc.
- An excellent communicator in written and spoken English - you feel comfortable presenting your ideas to others, whether in person, or remotely
- Multilingual - you speak at least one foreign language (preferred, but exceptions can be made)
- A hard worker - and you can prove it by your previous experience
- Computer savvy - you consider yourself as a technical person and get excited about new technologies, applications etc.
- Driven - you’re not someone who needs to be micromanaged and you don’t wait around for problems or quality concerns to hit others’ radar before brainstorming a fix
- A problem solver - you solve issues that rarely have textbook solutions “Let me figure this out” is a sentence you use often
- Open to receiving feedback - you focus on solutions and improvements rather than finding excuses why something doesn’t work. You “attack the problem, not the person.”
- Positive - you have a “nothing is impossible attitude”. You believe that everything can be done
- A self-starter - you see a clear link between your actions and their outcomes. You don’t sit around and wait for others to tell you what to do
- A student of life - you work continuously on being better in whatever you do and are interested in improving your skills. You can find online resources to learn things you don’t know
- A people person - through effective communication and the right personality type you can get the best out of the people on your team
- Clever and fast - you understand things quickly and are not confused about simple things.
- Resourceful - you have a head full of good ideas
Nice to have:
- Experience with automation (screenshots, etc.)
- Knowledge of foreign languages - you know at least one language other than English
- Previous localization experience
What your future coworkers say:
- 100% of your future coworkers say that "there is someone at work who encourages my development"
- 92% feel valued and say that "at work, my opinions seem to count"
- 92% are clear on their priorities and state that "I know what is expected of me"
- 100% of your future coworkers trust their peers' commitment to delivering quality work "my associates or fellow employees are committed to doing quality work"
Compensation: Total compensation is engineered to attract and retain you. It will be based on the value you bring to the organization. If you are interested in joining us, send your resume and tell us why you are a good fit for this position. Please include your salary expectations.