Technical Support Engineer

Do you want to work with the latest web technologies? Keep reading!

We are looking for a Technical Support Engineer to participate in a company that combines Artificial Intelligence and IoT.
You will be part of a modern project, whose goal is to
connect users with machines through mobile, generating endless possibilities to
improve the user experience in their relationship with the machine.

 
What will you do?

- Provide training and remote technical support for the installation of our products.

- In case of incidence reported by the client, carry out an analysis and diagnosis for its resolution, either directly or in collaboration with the software development team.

- Through the CRM software of the company, keep track of the incidents reported by customers, from opening to resolution, keeping the client informed at all times.

- Work on the process of product quality (QA), to ensure the quality of the updates and hotfixes released.


You will enjoy…

- An exceptional working environment with the best professional and human team
 
- Be part of a future Project, unique and innovative, participating in the creation of the largest network of connected machines.
 
- Competitive salary

- Permanent contract (contrato indefinido)


Super if you have...

- Informatic Engineering

- Experience with C/C++

- High English and Spanish level

 
BOOM! if you have…

-  Experience in software design and development for low-level and real-time integrated systems.

- Experience and/or knowledge of: Version control System (GIT)

- Experience with Java and Python.

- Knowledge of UML, SQL, Object Oriented Programming (OOP), CMAKE, FreeRTOS.

- Experience with ARM or Tensilica Processors.

- Good French and Italian level.


Let’s have a chat and Get With us! :)

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