Account Relationship Manager

  • $76,000.00 - $100,000.00/year
  • Job Details

    McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States. We are rapidly growing and are highly respected within the transportation industry. We believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success, and we look for individuals who take pride in their work and in being a member of our team. We count on our employees to take action and to do things that will help us to keep building healthy partnerships with our customers.

    We are currently seeking an Account Relationship Manager to work in Birmingham, Alabama. This position will be responsible for providing solutions to McLeod Software customers pertaining to McLeod Software's product and service offerings. The successful candidate will utilize a consultative approach to account management, providing the highest level of customer support and satisfaction to McLeod Software customers.

    • A minimum of two years' experience providing technical support to end users (hardware and software support).
    • Knowledge of business accounting principles preferred.
    • Experience with one or more of the following DBMS (SQL Server, Oracle, DB2)
    • Ability to work independently and as a member of a collaborative team
    • Excellent analysis and assessment of business needs and cross-system impacts
    • Working knowledge of the transportation industry preferred. 
    • BS/BA Degree preferred.

    Interested in joining the McLeod team?
    McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States for over 30 years. Headquartered in Birmingham, AL, McLeod is rapidly growing and are highly respected within the transportation industry. We believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success, and we look for individuals who take pride in their work and in being a member of our team. We count on our employees to take action and to do things that will help us to keep building healthy partnerships with our customers. In fact, over 25% of our employees have stayed with McLeod Software for over ten (10) years.

    If you are passionate about technology, committed to doing amazing work and serving customers, then McLeod Software is the company for you! We are looking for professionals with a passion for tackling difficult technical issues and creating compelling solutions.

    McLeod Software offers a competitive benefits package and company perks that include:
    • Wellness program
    • Casual dress code
    • Free soft drinks and hot beverages
    • Generous family medical and dental insurance plans
    • Company-paid life insurance
    • Free online training for Cisco, PMP and Technical Certifications
    • Education Assistance Program

    Skills:
    Software Support, Hardware Support, Database Management Systems (i.e. SQL Server, Oracle, DB2)

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