Plasma Processing Supervisor

 
GCAM is dedicated to and specializes in the plasma industry. We are a growing company with centers in multiple states, and we have an immediate need for a Full-Time Plasma Processing Supervisor at our facility located in Eagle Pass, TX

Please note: This is an entry-level position and you do not need to have relevant work experience just a desire to grow, develop and learn. GCAM will provide in-house training. Bilingual English/Spanish is REQUIRED.

At GCAM, we are looking for those individuals possessing a positive “get-it-done” attitude at work, and are looking for the opportunity to grow with a company contributing to improving people’s health and quality of life. GCAM offers a competitive salary and to full-time employees a benefits package which includes medical, dental and vision coverages, along with a company-matched 401(k).

Essential Responsibilities & Duties
 
Supervisor Responsibilities
  • Coordinate Daily Activities in Processing Area
  • Make daily assignment in coordination with manager
  • Observe technicians for compliance
    - Collect and process required samples for processing/diagnostic testing
    - Freeze units for final packing in allotted time frame
    - Complete all necessary record documentation
    - Plasma units/samples are meeting time/storage requirements. Control bleed numbers are controlled and procedures followed.
    - Freezer(s)/refrigerators are clean, organized, and working properly.
  • Train new technicians
    - Plan and coordinate training schedule
    - Monitor trainees on a daily basis to assess adherence to procedures
    - Conduct classes using verbal, visual, and hands-on approach
    - Document each step of training in employee’s training folder
    - Check all trainees’ documents and work performance for accuracy and compliance
    - Present and evaluate employee comprehension using written tests and performance reviews
    - Initiate re-training
  • Assist in evaluation of technicians
  • Ensure that employees are competent in their positions so that they can work independently
  • Build rapport with donors to ensure “overall customer satisfaction” with the center to support long-term donation.
  • Present changes to staff as required
  • Assess problems and coordinate with Manager to process units in an efficient manner
  • Assist with all inspections
  • Make suggestions for changes in SOPs and forms
  • Control and accuracy of inventory
  • Preparation of shipment of plasma, staging, samples, removal of unacceptable units
  • Available to assist when there is a freezer alarm (on-call list if deemed necessary by center management team)
 
Additional Responsibilities

  • Report directly to Manager/Training Coordinator with all training matters
  • Report other employee matters directly to Management Team
  • Encourage trainees to have a good grasp on regulatory compliance in all jobs they perform
  • Work with Quality Assurance in regards to new trainees and/or supervision of other employees
  • Perform other duties as requested by management, if there are no current trainees
  • Supervise other technicians for procedural compliance 
  • Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and as otherwise posted or communicated.
  • Any other duties as assigned.

Requirements
  • High school diploma or equivalent (Must be able to show proof)
  • Current CPR card
  • Strong customer service skills
  • Basic computer skills
  • Must be proficient in English (Read, Write, Speak) with legible handwriting 
  • Prior supervisory skills preferred
  • Certified as a Trainer if requested
  • Certified in plasma processing area, certified in reception area as well as donor collection area if requested
  • Six months’ experience in plasma processing (Requirements can be changed by Management, depending on skill and knowledge)
  • Participate in all training and job development meetings
  • May be required to travel for training

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