Job Description:
Resource should be at ASA level He should be able to perform Routine PeopleSoft Admin activities like Infrastructure maintenance App Server Maintenance Web Server Maintenance He should be able to able to troubleshoot infrastructure related issues within SLA He should be able to coordinate with different teams to resolve incdients within SLA He should be able to perform weekly monthly maintenance activities he should be able to show flexibility of working in extended shift He should have good communication skills and should be able to interact with client and other teams without any issue He should ensure assigned tasks are completed within targets set the tasks include incidents service requests identified problems etc