SFDC BA (Techo Functional ) - San Francisco CA

Title: SFDC BA (Techo Functional )
Location : San Francisco CA
Rate : ~ $open
Experience: Over all 9  with at least5+ relevant experience.
Duration : CTH OR FTE (NO H1 Transfer)

 
Client Support and Consulting:
Provide consulting on Salesforce
applications to the client to identify and
satisfy the business needs
Analyze end-to-end business processes
of moderate to high complexity and
information needs in one or more
business functional areas
Understand the client’s current and
future business environment, effectively
anticipate, identify and meet the
business needs
Identify, propose and influence IT
solutions to business problems;
negotiate requirements and deliverables
with the client
Evaluate and d ocument alternatives that
will provide the most effective solutions
to business problems
Anticipate client conce rns and questions,
and provide timely and professional
client-focused communications
Support end user training
Business Analysis:
Create detailed business requirements,
design documentation (with user
specifications, process documents, and
screen mockups, business use case)
Contribute to design sessions with
business to ensure all business
problems are addressed and strategic
goals met
Proactively resolve and/or escalate
project issues
Create knowle dge transfer
documentation for end-users and
administrators
Train end-users
Troubleshoot cus tomer questions and
issues
Comply with SOX and other standard
process requirements
Communicate IT proce sses to the
business clients
May perform vari ous additional activities,
such as operation and maintenance
support, application testing, etc

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