About Us
Foxtrot is the next generation corner store – we curate your city’s best craft beer, wine, spirits, fresh eats, gifts and everyday essentials – and deliver it all to your door in 60 minutes via our neighborhood shops.
With a swift mobile app and web store paired with beautifully designed retail shops, we are building an exciting brand that is both digitally native and rooted in a highly engaging retail experience.
Since launching in 2013, we now operate five retail stores in Chicago along with a booming online business, and are setting the stage for a major expansion in 2019.
About the Role
Foxtrot is looking for gregarious, professional and motivated individuals interested in the coffee, beer, and wine industries to guide customers through all facets of our in-store retail experience. With an elevated hospitality mindset, you’ll serve customers both as an expert in Foxtrot’s product offerings, and as a barista in our third-wave café.
Responsibilities Include
- Perform and maintain specialty barista and coffee duties at in-store café
- Demonstrate and maintain an in-depth understanding and expertise of Foxtrot’s products, in particular in the areas of: Coffee, Wine, Beer, Tea, Fresh Prepared Food
- Act as ambassador for the Foxtrot brand
- Operate cash registers to scan merchandise and process sales transactions
- Guide customers through our gifting service
- Maintain a heightened atmosphere of hospitality for the entire retail experience
- Handle inbound customer service inquiries both in-store and through our online support application
- Ensure store is fully faced and organized
- Clean, maintain, and organize all work areas
Requirements
- Must be 21+ to handle alcohol transactions
- Previous retail, third-wave coffee or hospitality experience strongly preferred
- Knowledge of beer and wine a plus
- Must be able to lift up to 40 pounds of boxes up and down stairs
- Strong communication skills (written and spoken)
- Passion for high quality goods, especially in food and beverage
- Able to work independently
- Punctual and reliable
- Some weekend availability required
Compensation
Competitive hourly rate based on experience starting at $16 per hour with scheduled raises.
Foxtrot will also cover the cost of required certifications for the role.