The Role
The Host at Fort Point Valencia is an enthusiastic representative of Fort Point Beer Company. Working with a team, the Host greets guests at the door, checks IDs, answers questions, and provides guidance.
The Responsibilities
- Ensure a welcoming and safe environment at the entrance
- Keep a polite and calm demeanor at all times, even when dealing with problems
- Ensure no loitering, alcohol, or drug use in front of location entrance
- Check IDs according to state guidelines
- Assist guests, providing guidance and menus as needed
- Assist FOH staff with customer issues as needed
- Stay in position at door unless covered by another employee
- Complete assigned sidework
- Work as a team, with flexibility to assist in other roles as needed
- Coordinate and communicate effectively with FOH and BOH teams
- Keep a clean and orderly workspace at all times
- Follow all procedures as required by local, state, and federal health codes
- Complete ad hoc projects as assigned by the Executive Chef, General Manager, or Director of Retail
The Requirements
- High school diploma or GED
- Customer-oriented job, internship, or volunteer experience
- Must be 21 years of age or older at the time of application
- Valid Food Handler Certification
The Skills
- Love of hospitality and commitment to genuine engagement with our guests
- Courteous, professional, and polished
- Attention to detail and ability to communicate with guests and staff effectively
- Ability to communicate promptly and thoroughly with management via email and phone
- Willingness to take direction, and uphold company standards
- Ability to do basic math calculations
- Experience in a host or security position preferred
- Knowledge of beer and the beer industry preferred
- Proficiency with iOS preferred
- Ability to read and discern legitimate identification
The Part-time Benefits
- Paid Sick Time
- Commuter pre-tax benefits
- Discounted Planet Granite or other Gym membership
- Discounts and Tickets to CA cultural activities
- Beer and Food benefits
The Environment
- Fast-paced upscale bar setting, environment can be loud
- Standing or walking for duration of shift
- Pace can range from relaxed to very fast