Our Ferry Building kiosk is Fort Point’s first retail location, selling beers by the glass and hot dogs and soft pretzels for our micro-beer garden; as well as six packs, growlers and merchandise to-go. Great opportunity for baristas, cafe, or retail workers looking to get experience with craft beer.
PRIMARY DUTIES/RESPONSIBILITIES:
- Professionalism; keep good relationships with guests, colleagues and our neighbors and enthusiastically represent Fort Point Beer Company to the public
- Develop a strong understanding of Fort Point’s beers, the company, and it’s culture, and the ability to communicate this to our guests
- Hospitality; maintain a guest-first mindset; our goal is to ensure our guests leave excited about Fort Point
- Pour glasses of beer with attention to detail; ensuring proper head retention and volume.
- Complete transactions in point-of-sale system, and accurately handle cash
- Change and organize kegs; clean draft lines as required
- Prepare and serve food as required
KNOWLEDGE/EXPERIENCE/EDUCATION REQUIRED:
- High school diploma or GED
- Customer-oriented job, internship, or volunteer experience
- Must be 21 years of age or older at the time of application
REQUIRED SKILLS/TRAITS:
- Love of hospitality and commitment to genuine engagement with our guests
- Courteous, professional, and polished
- Attention to detail and ability to communicate with guests and colleagues effectively
- Ability to communicate promptly and thoroughly with management via email and/or phone
KNOWLEDGE/EXPERIENCE/EDUCATION PREFERRED:
- Experience in basic food prep
- Experience as beer server/bartender
- Knowledge of beer and beer industry
- Knowledge of draft systems
PREFERRED SKILLS/TRAITS:
- Knife skills
- Proficiency with Square POS
- Proficiency with iOS
EXPECTED HOURS OF WORK:
- Schedule TBD depending on needs of business and individual availability, but generally:
- Mornings, afternoons, and evenings required (no late nights)
- Some holidays required
- Weekends required
EQUIPMENT OPERATION/SKILLS:
- Smart phone, tablet, and associated apps
- Point of sale system
- Draft system
- Food warmers and coolers
WORK ENVIRONMENT:
- Customer service-oriented taproom and retail store
- Standing or walking for duration of shift
- Pace can range from relaxed to very fast
BENEFITS (Applies only to full-time associates)
- Paid Time Off
- Paid company holidays
- Health Care: 100% Employer contribution to Kaiser Silver plan and 50% for Dependents
- Supplementary: Eligible for Dental, Vision, and Life group plan
- Commuter benefits
- Discounted Planet Granite or other Gym membership
- Beer and Food benefits