Become an integral part of a diverse team that leads the world in Mission, Cyber, and Intelligence Solutions. FiveTwelve is a Maryland-based small business focused on providing the highest quality software and system engineering solutions to Intelligence Community and the Department of Defense. Our mission is to apply the most advanced software and system engineering techniques to maintain and strengthen our customers’ decision advantage.
DESCRIPTION
Performs maintenance, sustainment of existing networks, and identification/correction of issues.
1. Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators
2. Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines the severity of the problem, issue or alarm. Initiates resolution as appropriate.
3. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if the problem may be resolved using predefined procedures.
4. Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions are taken to resolve or escalate the problem.
5. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary
6. Activates/deactivates network lines according to established schedules.
7. Performs first- and/or second-level problem determination (first level is help desk).
8. Interfaces with users and/or network vendors.
9. Can follow detailed work instructions.
REQUIREMENTS
Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree. Experience with installation and configuration of any levels of network devices, such as firewalls, switches, routers, cabling, Cisco, Brocade, or Juniper devices is a plus. Experience supporting WAN technologies such as SONET (OC3, OC48, OC192), DS3, T1, etc. Experience with Taclanes/KG-175, etc. Experience with MPLS, BGP, VPNs, etc.
Required Clearance: Candidate must have a TS/SCI polygraph clearance
Desired: CompTIA Network+, CCENT, CCNA, CCNP, CCIE, or equivalent
In addition to competitive salaries, we offer a variety of unique benefits!
- PTO: Our variable PTO plan lets you decide the amount that’s best for you. Choose as few as 2 weeks or as much as 6 weeks.
- Holidays: 10 annually
- 401k: 5% Company match; fully-vested from Day 1
- Quarterly Bonus: Totaling 2.5% of your base salary annually
- Training Budget: Up to $5,250 annually
- Cell Phone/Internet Allowance: Monthly reimbursement up to $75
- Gym/Health Club Membership: Monthly reimbursement up to $50
- Personal Technology Allowance: Up to $500 annually
- Logo Wear: $100 annually
- Health Insurance: Provided through CareFirst Blue Cross/Blue Shield. Three plans to choose from – HMO, PPO, HSA. FiveTwelve covers 80% of the premium for employees and their dependents.
- Dental and Vision Insurance: Provided through CareFirst Blue Cross/Blue Shield. FiveTwelve covers 100% of the premium for employees and their dependents.
- Short-Term and Long-Term Disability: FiveTwelve pays 100% of the premium
- Referral Bonus: Up to $10,000 for fully-cleared referrals
* TS/SCI with Polygraph Required*
This position requires you to ALREADY have a TS/SCI. FiveTwelve cannot obtain a security clearance for you at this time.