Practice Manager - Dermatology

  • $65,000.00/year
  • A Practice Manager is responsible for managing, overseeing and ensuring the successful administrative, financial and operational aspects of a practice. He/she is accountable for delivering the following:

    • A patient-centric care experience from welcome to the departure of the facility.
    • A professional and positive environment where staff are engaged, performing according to standards and expectations, as well as invested in Navaderm’s vision and mission.
    • A welcoming experience where patients will want to come back and refer their family and friends. 

    As leaders, Practice Managers will recruit, monitor the work of, and manage staff in providing cost-effective and quality care management services. Along with senior management, they examine and coordinate various practice activities to guarantee the medical quality of the facility. Additional duties include liaising with other medical or non-medical departments and ensuring practice compliance of all federal and state regulations and codes.  


    ESSENTIAL FUNCTIONS/RESPONSIBILITIES
    *Duties may include, but not limited to all or some of the following

    • Opening and closing the site.
    • Business and Patient Management.
    • Scheduling physicians and other medical staff, front desk, medical assistants, and other practice staff including operational, PTO, and Payroll hours; Assistant Practice Manager will help in the scheduling process as needed.
    • Monitoring patient flow, managing ongoing daily front and back office operations closely and taking the steps necessary to ensure efficient patient flow.  
    • Supervising, managing, monitoring, coaching, developing and evaluating performance of all staff on an ongoing basis in accordance with applicable performance standards.
    • Implementing, monitoring and taking corrective measures to ensure that the Navaderm values are being observed at all times, by all employees.
    • Conducting formal performance reviews of all staff (other than physicians).
    • Collaborating with the HR team in managing employee relations issues such as progressive discipline, suggestions for improvement, and administering terminations as needed.
    • Holding departmental meetings and on-site training sessions as needed.
    • Interacting with all major vendors, sales representatives, and other visitors to the practice 
    • Serving as the point of contact for patients to discuss any concerns regarding their visit
    • Maintaining patient confidentiality in accordance with policy and procedures, as well as HIPAA requirements.
    • Developing and managing efforts to improve and maintain cost and utilization trends. Monitoring the site expense budget and keeping purchases/expenditures within guidelines.
    • Inspecting facility on-a-daily basis for any structural, cosmetic or operational repairs.
    • Following-up with corporate departments (e.g., HR, IT, Finance, etc.) for support and escalation of operational and/or patient issues.
    • Creating, analyzing and reporting on various business metrics such as wait times, provider patients per hour, Yelp reviews, etc.
    • Serving as a mentor or coach to staff and colleagues in quality and performance improvement processes. Collaborates and provides ongoing feedback to practice operational staff. 
    • Maintaining professional relations through direct communication and the fostering of positive collegial relationships and work environment.
    • Providing management support to other functional areas and matrix partners as needed. 
    • Participates in corporate initiatives and actions that ensure the continued success of Navaderm.


    QUALIFICATIONS/EXPERIENCE/EDUCATION

    • 3-5 years of managing experience a must (medical practice, hospital, retail, hospitality or restaurant industries).
    • Bachelor’s Degree in Hospitality Management, Hotel/Restaurant Management, Business or other applicable degree preferred (will consider relevant management experience in lieu of degree)
    • Inspires a positive atmosphere and environment.
    • Exhibits passion for outstanding results and service. 
    • Possesses excellent communication and computer skills.
    • Demonstrates leadership capability and competence.
    • Strong and effective abilities in teamwork, negotiation, conflict management, decision-making, and problem-solving skills.
    • Able to multitask successfully. 
    • Able to handle group dynamics (help bringing unity to a diverse group).
    • Comfortable providing constructive feedback and counseling.
    • Takes a proactive approach to business operations.


    ADDITIONAL INFORMATION
    This position will require long shifts, weekend (will depend on schedule necessary at facility), closing, and opening shifts.   Must work on-site.

    Physical Requirements
    This role may require from time to time lifting heavy objects on a regular basis, doing repetitive tasks with few breaks, and requiring light cleaning.

    Direct Reports
    The Assistant Practice Manager will be responsible for directly managing Assistant Practice Managers and Medical Assistants.  (?)




    Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.


    Want to apply later?

    Type your email address below to receive a reminder

    Apply to Job

    ErrorRequired field
    ErrorRequired field
    ErrorRequired field
    Error
    Error
    insert_drive_file
    insert_drive_file