Who is Field Nation:
Field Nation is an online marketplace that connects businesses who need work done with skilled technicians. Our Bangladesh office has been operating for more than 7 years in Uttara, Dhaka and our Corporate Office is located in the United States (Minnesota) for the past 10 years.
We are growing fast so we are seeking a few positive and hard-working Support Coordinators for our night shift.
- Shift = 9 hours/day – 5 days per week (Mon-Fri & optional weekends)
- Hours generally range from 8pm-5am
Your primary responsibility in this role will involve responding to/resolving a variety of customer support inquiries from our clients via phone, email and chat.
· Fluent in English (speaking, reading and writing)
· Strong work ethic
· Positive, "can-do" attitude
· Committed to consistently work the night shift
· Able to work under pressure and handle tough customer situations
· Enjoys working in a team environment
· General computer skills/knowledge
· Previous US-based customer service experience is a huge plus!!
· Photograph must be enclosed with the resume
Why Field Nation:
· Salary: Tk. 20000 – 30000 (Monthly)
· Provident fund, Gratuity Fund, 2 days off per week