ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
? Uses the IG and IdAM Ecosystem to automate standardized manual access provisioning and de-provisioning processes for employee and contractor onboarding, transfer, termination, expirations, and renewals process through both a governance and hands-on implementation protecting the corporate and cloud environments.
? Serves as the functional and technical IdAM advisor by providing intermediate level business process and technical expertise, strategic planning, and recommendations to IT Infrastructure Management.
? Participate in planning and preparation for Identity and Access Governance Suite product implementation.
? Provides intermediate level (Tier II) technical experience in for a complex to highly complex IG and IdAM technologies, i.e. SailPoint, OKTA, Core Security and other related IDM technologies to include privilege access management solution, i.e. CyberArk
? Research, create and maintain documentation of access control methods for core applications based on Active Directory, SQL, Oracle accounts or other methods.
? Manage and integrate new applications and processes into IdAM lifecycle.
? Act as product Subject Matter Expert for IdAM Suite of tools.
? Works closely with service providers to report trouble and enable speedy resolution to functional problems and system outages.
? Recommends upgrades, patches, and new applications and equipment
? Execute proactive maintenance for IdAM software, coordinating with business and IT stakeholders.
? Collaborates with audit and compliance assessments to support evidence and controls.
? Research, document and understand business processes and the necessary identity governance with current or prior hands-on implementation experience focused on large private organizations.
? Perform Active Directory account changes based on reports and access controls.
? Participate in correlation of recent ITSM requests with appropriate access approvals. Produce exception reports.
? Develop automated reports showing access approval compliance with defined processes.
? Modify existing ITSM workflows to comply with desired SLA
? Participate in development of automated security and access remediation based on SLA
? Design and Execute Active Directory reports using MS PowerShell
? Develop automated compliance report for New Hire, Organizational Move and Termination process workflows
? Work closely with non-Active Directory based application SME to develop security compliance reports
? Recommend and implement improvements to existing identity and access reporting and remediation code using Windows PowerShell 2.0-5.0, System Center Service Manager and System Center Orchestrator.
? Participate in creating sustainable processes to validate compliance with identity and access request lifecycle policies, procedures and SLA, including automatic process reviews.
? Document, prioritize short and medium term process improvements. Review with IT Management and Audit stakeholders
? Write clear, concise, and accurate documentation of operational processes.
? Executes communications assignments and projects for the Information Technology Department under minimal supervision.
? Directs, leads and develops less experienced members of the IT Team.
A minimum of 8 years of job related experience
A minimum of a Bachelor’s Degree or equivalent proven work experience is required.
? Candidate should possess:
o 5+ years’ experience in ITSM, including access request and business approval processes.
o Current hands-on experience with Sailpoint Identity IQ or equivalent enterprise Identity Governance and Access Management solutions (Sailpoint, OKTA, Core Security, MIM/FIM, etc)
o Intermediate to advanced Windows PowerShell
o Basic Java, Perl, and Linux/Unix Shell scripting experience
o Competency in data gathering and analysis, Advanced decision-making and conceptual problem solving.
o Intermediate to advanced process automation using System Center Service Manager and System Center Orchestrator.
o Reporting using Microsoft System Center Service Manager, Intermediate to Advanced SQL queries using MS SQL, SQL Server Reporting Services and 5+ years with Windows PowerShell.
o Intermediate to Advanced MS Windows Active Directory administration and reporting.
o Knowledge of IT General Controls and familiarity with SOx controls.
o 8+ years with MS Windows Operating systems, 4+ years with Linux/Unix operating systems , specifically OS user access, reporting, provisioning and permissions.