L2 support for Network & Security

 | The candidate will be responsible to provide  Level 2 support for Network & Security track across globe through 24/7 support model.
 | Essential:  • Eight plus years of IT experience  • Minimum of 5 years Network & Security experience  • Good knowledge in Routing, Switching and firewalls  • Specialized on Cisco Nexus Platform configuring LAN and SAN switching  • Hands on Experience on Cisco ASA firewalls, IPS / IDS.  • Good experience in supporting Datacenter environment  • Ability to work on 24/7 shift  • Excellent customer service skills  •  Perform other duties as assigned  • Should have experience on the Network Migration and Datacenter deployments  • May require to travel on need basis  Preferred: • CISCO Certification (CCNA ,CCNP, CCIE etc)  
 |  • Perform L2 operations that include Network & Security hardware and software installations, configuration, performance, trouble shooting and change management, upgrades and modifications to enhance network performance, capacity, integrity and compatibility.  • Desktop/ Site to Site VPN tunnel creation and troubleshooting.  • Proactive monitoring and root cause analysis  • Monitor and implement network security solutions to protect against known and unknown threats  • Generate NOC reports and report to management on regular intervals  • Create Knowledge base and sharing with team members.    
 | Functional: • Good Communication and Interpersonal skills  • Positive and flexible attitude  • Ability to think clearly, identify risks, anticipate eventualities andresolve problems  • Ability to understand and comply with business processes and procedures  • Ability to analyze data and identify patterns / trends / exceptions etc  • Ability to provide support for Global customers  Technical:  • Expert in Cisco Routing & Switching platforms include datacenter class switches  • Expert in Cisco Nexus Platform configuring LAN and SAN switching
 
• Expertise level in security products like Cisco ASA firewalls, Nortel Network, Juniper products, PIX Firewall Service Module, IDS/IPS and Bluecoat products  • Experience in configuring and troubleshooting EIGRP, OSPF, BGP, QOS, TCP/IP, IPSEC, MPLS, GRE,VTI, STP etc.,  • Good Knowledge in Cisco and F5 Load balancers, Websense proxy.  • Good knowledge in configuring and troubleshooting open source and Cisco Network & Security monitoring tools    

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