Manager, Digital Media Relations

Working under the direction of the Director, Digital Media Relations, a Manager, Digital Media Relations is responsible for providing dedicated service and support to media vendors including but not limited to web publishers, networks, exchanges, DSP’s and agency trading desks.
 
Job Responsibilities:

  • Participate in required calls including kick-off calls, media vendor introductions, discrepancies, etc.
  • Conduct  certification testing with media vendors (VAST, VPAID, HTML5, etc.)
  • Create, schedule and review reporting on a daily basis or as needed for customized reports
  • Participate in ongoing discrepancy review and troubleshooting and General Invalid Traffic reviews as required by the MRC (Media Rating Council).
  • Analyze and debug network traffic on test pages provided by media vendors using various network debugging tools such as Charles, Fiddler and WireShark. 
  • Escalate issues to Engineering and Digital Video Account Managers as needed
  • Participate in ongoing account maintenance and reviews
  • Develop and maintain positive collaborative internal working relationships with teams throughout the organization including Sales, Product Development, Tech Support, and Marketing, etc.
  • Promote the company’s purpose and vision and ownership of its values and strategic objectives
  • Contribute to the maintenance of Extreme Reach’s culture through coaching and setting an example
  • Actively keep abreast of Extreme Reach products, services, value proposition, and the competitive landscape
  • Participate in special projects or other duties as assigned by Director
  • May provide rotating on-call support for after-hours emergencies
 
*ADA Essential Functions
 
Hire-In Requirements:
 
  • Bachelor's degree, or an equivalent combination of experience and education
  • 7+ years’ experience in a technology-based client service role, including campaign implementation and performance analysis, in the digital marketing or online advertising industry

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