Quality Advocate

The Quality Advocate works with Software Development and Product teams to facilitate quality-driven activities such as functional testing, automated testing, risk assessments and mitigation, development of test data, cross-functional awareness of upcoming changes, and implementation of testing best practices

Responsibilities

The Quality Advocate works closely with product and development teams to understand upcoming functional and technical changes, and facilitate appropriate quality-related activities. 

  • Advocate across teams, facilitate communications, and encourage continuous improvements to product quality and risk reduction
  • Assist project teams in determining acceptance criteria and challenging teams to consider potential consequences of known risks
  • Review upcoming system changes, and work with product and engineering teams as appropriate to ensure that risk areas are sufficiently tested through automated and/or manual means
  • Work with teams to build and maintain a knowledge base of key functional workflows and architectural documentation for reference when determining the scope of required tests
  • Assist the Engineering team in implementing tools to facilitate automated testing, and increasing the efficiency of ER’s testing efforts
  • Where appropriate, ensure performance and load testing are considered
  • Balance risk and resources
  • Understand and help teams comply with ER’s Change Management Policy, and SLAs
  • Champion root-cause analyses when product defects are identified
  • Identify, implement, and monitor appropriate metrics to understand quality performance and improvement

Skills

  • Excellent communications skills
  • Automated testing best practices
  • Risk identification and mitigation
  • Readily adapt to new environments
  • Workflow analysis
  • Architectural documentation

Experience

  • Understanding of agile SDLC 
  • Expertise in quality assurance processes, methods, tools
  • Familiarity with issue management and root cause analyses
  • Expertise with risk assessment and mitigation
  • Experience with advertising technology preferred
  • Experience with cloud applications
  • Experience working in B-to-B environments
  • BS in Computer Science or equivalent

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