Global Head of Outsourced Middle & Back Office Services

Enfusion has an immediate opening for a Global Head of Outsourced Middle and Back Office (MBO) Services.  Enfusion started its Outsourced Middle and Back-office line of business 2 years ago from scratch in response to strong client demand.  We now have a fully functional offering that services 30+ client from offices all around the globe and, most importantly, our Outsourced MBO Services clients are Enfusion’s happiest clients.  We are looking for a leader that can build upon this momentum, institutionalize the offering and go to market strategy, and grow this line of business to 100+ clients over the next couple years.

Who We Are

Enfusion is a global financial technology firm servicing 350+ clients that combines award-winning, cloud-based software with Outsourced Middle and Back-office (MBO) Services to provide unrivaled front-to-back solutions for the investment management industry.  Headquartered in Chicago, we currently also have offices in New York, London, Dublin, Hong Kong, São Paulo, and Mumbai.

What You’ll Do

  • Responsible for the global growth and expansion of Enfusion’s Outsourced MBO Services line of business
  • Develop, communicate, and drive the Outsourced MBO Services go to market strategy and highlighting the differentiation of Enfusion’s offering
  • Collaborate with Marketing department to create new ways for MBO Services to engage potential client prospects
  • Drive the enhancement of our client experience by providing visionary guidance for the department's products and offerings.
  • Collaborate with Sales and Client Relationship Management and clients to identify key aspects of future product growth
  • Define and manage the optimal team structure as the line of business grows, in order to adapt to challenges and opportunities
  • Ensure the smooth, effective operation of the department including:
  • Successful Sale and onboarding of new MBO Services clients
  • Compliance to all accounting and operational procedures
  • Proper daily product and service delivery
  • Escalation and resolution of high exposure items
  • Maintaining client satisfaction
  • Develop and track operational KPIs for the line of business in accordance with objectives for the line of business as well as client SLAs 


Who We Need

  • 10+ years of professional experience leading and growing a firm that facilitated outsourced middle and back office operations for asset managers, within a fund administrator, service provider, or financial technology firm
  • Proven track record of differentiating outsourced middle and back-office services from competing providers and effectively communicating that differentiation to the marketplace
  • Strong understanding of investment management industry and life-cycle of a trade workflows across different asset classes, including:
  • Trade Capture
  • T+0 Trade Affirmations
  • T+1 Cash and Position Reconciliations
  • Stock Borrow and Swap Financing
  • Corporate Action Processing
  • Instrument Valuation
  • Fund Accounting
  • Margin and Collateral Management
  • Strong financial product knowledge including Equities, Fixed Income, OTC, Derivatives, Swaps
  • Proven leadership skills and ability to manage a global team
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects and work collaboratively

Perks of working at Enfusion 

  • Competitive compensation 
  • Company paid Medical and Dental Insurance package
  • 401K with matching 
  • Generous PTO Package 
  • Entrepreneurial Environment 
  • Catered Lunch every Friday
  • Small team with growth opportunity
  • Exposure to all aspects of the financial technology services industry

At Enfusion, the best ideas win. Come be part of the future of fintech!

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