Enfusion has an immediate opening for a Global Head of Outsourced Middle and Back Office (MBO) Services. Enfusion started its Outsourced Middle and Back-office line of business 2 years ago from scratch in response to strong client demand. We now have a fully functional offering that services 30+ client from offices all around the globe and, most importantly, our Outsourced MBO Services clients are Enfusion’s happiest clients. We are looking for a leader that can build upon this momentum, institutionalize the offering and go to market strategy, and grow this line of business to 100+ clients over the next couple years.
Who We Are
Enfusion is a global financial technology firm servicing 350+ clients that combines award-winning, cloud-based software with Outsourced Middle and Back-office (MBO) Services to provide unrivaled front-to-back solutions for the investment management industry. Headquartered in Chicago, we currently also have offices in New York, London, Dublin, Hong Kong, São Paulo, and Mumbai.
What You’ll Do
- Responsible for the global growth and expansion of Enfusion’s Outsourced MBO Services line of business
- Develop, communicate, and drive the Outsourced MBO Services go to market strategy and highlighting the differentiation of Enfusion’s offering
- Collaborate with Marketing department to create new ways for MBO Services to engage potential client prospects
- Drive the enhancement of our client experience by providing visionary guidance for the department's products and offerings.
- Collaborate with Sales and Client Relationship Management and clients to identify key aspects of future product growth
- Define and manage the optimal team structure as the line of business grows, in order to adapt to challenges and opportunities
- Ensure the smooth, effective operation of the department including:
- Successful Sale and onboarding of new MBO Services clients
- Compliance to all accounting and operational procedures
- Proper daily product and service delivery
- Escalation and resolution of high exposure items
- Maintaining client satisfaction
- Develop and track operational KPIs for the line of business in accordance with objectives for the line of business as well as client SLAs
Who We Need
- 10+ years of professional experience leading and growing a firm that facilitated outsourced middle and back office operations for asset managers, within a fund administrator, service provider, or financial technology firm
- Proven track record of differentiating outsourced middle and back-office services from competing providers and effectively communicating that differentiation to the marketplace
- Strong understanding of investment management industry and life-cycle of a trade workflows across different asset classes, including:
- Trade Capture
- T+0 Trade Affirmations
- T+1 Cash and Position Reconciliations
- Stock Borrow and Swap Financing
- Corporate Action Processing
- Instrument Valuation
- Fund Accounting
- Margin and Collateral Management
- Strong financial product knowledge including Equities, Fixed Income, OTC, Derivatives, Swaps
- Proven leadership skills and ability to manage a global team
- Excellent written and verbal communication skills
- Ability to manage multiple projects and work collaboratively
Perks of working at Enfusion
- Competitive compensation
- Company paid Medical and Dental Insurance package
- 401K with matching
- Generous PTO Package
- Entrepreneurial Environment
- Catered Lunch every Friday
- Small team with growth opportunity
- Exposure to all aspects of the financial technology services industry
At Enfusion, the best ideas win. Come be part of the future of fintech!