Vice President, Product Consulting (Client Servicing - Mumbai)

Who We Are
 
Enfusion helps over 4,000 funds transform their business by combining software, services and analytics on one platform with one golden dataset. We unite trading, compliance, positions, accounting and strategic analytics to deliver consistent control for global financial management. We allow every single team member to leverage the same insight, in real-time across the entire portfolio. With 9 global offices spanning 4 continents, our expert team enables investment firms to communicate, analyze, scale and prosper with one solution.
 
What You’ll Do

  • Manage and provide oversight for a growing team of financial professionals, based out of Enfusion’s Mumbai office who service Clients across APAC, EMEA and Americas timezones. Specifically, the responsibilities entrusted to this team are detailed below: 
  • Act as a liaison between Traders, Counterparties and Middle Office operations teams
  •  Attend to ad-hoc queries from clients relating to trading, P&L, and valuation
  • Take ownership of Integráta custom Position, Trade and Accounting reporting requirements for our hedge fund, private equity, family office, institutional, and mutual fund clients
  • Give constant direction to team members to ensure that all customer issues are rightfully attended to on time and in the best way possible to give them satisfaction
  • Provide assistance to team members whom are experiencing difficulties in the discharge of their duties by putting them through and giving them personal coaching
  • Raise and spearhead strategic initiatives aimed at improving workflows as the firm continues to scale
  • Showcase good leadership skills to carry team members along
  • Excellent skills for communicating and relating with both staff members and customers
  • Have good temperate to handle disputes and emergencies
  • Generate and enhance metric and OKR reporting for your team
  • Facilitate the successful on-boarding and training for your team members
  • Participate actively in generating workflow and technical documentation to be leveraged across the global Product Consulting team
  • Liaise with Enfusion operations management on projects dedicated to process improvement

Who We Need
  • Bachelor's / Master’s degree in Finance, Accounting, Economics, Financial Math or a related field
  • 10-15 years of experience in Middle Office support role at a Hedge Fund, Prime Broker or Fund Administrator
  • At least 5 years of team management experience
  • Thorough knowledge across asset classes (e.g., equity, credit, FX, commodity, rates, cash, etc.) and financial products, including derivatives (e.g., futures, options, swaps, etc.)
  • Programming (specifically, Java or JS) and Jenkins experience is a plus
  • Detail-oriented and analytical
  • Ability to handle and prioritize multiple tasks and work independently
  • Excellent verbal and written communication skills

Perks of working for Enfusion
  • Competitive compensation 
  • Company paid Medical Insurance package
  • Generous PTO Package 
  • Entrepreneurial Environment 
  • Catered Lunch every Friday

At Enfusion, the best ideas win. Come be part of the future of fintech!

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