Senior User Experience Specialist

We’re accelerating the adoption of clean energy by bringing the solar shopping experience online. We are eliminating information asymmetry in the renewable energy industry by educating and guiding homeowners through the solar buying process and by allowing solar installers to have a fair shot at selling their services to homeowners in a transparent, fair market. 

In order to make the shopping and selling experience as delightful as possible, we are seeking an experienced User Experience Researcher and Designer to join the product team.

We are looking for a senior professional that has a successful track record of using research to design technology that works for consumers. The ideal candidate will be passionate about user-centered design and be able to thrive with minimal process and direction while driving efficiency and consistency. 

What You’ll Do:
  • Lead user interviews and usability research with the participation of the product teams to help inform design decisions
  • Practice a data-driven design approach, and apply user insights and customer feedback (including A/B testing) to rapidly iterate on your designs
  • Champion a customer focus throughout the product design process. 
  • Work jointly with product managers, designers, and software developers to identify user problems and design solutions.
  • Create user flows, sketches, user stories, journey maps, and other product design and communication artifacts as needed
  • Solicit stakeholder involvement to inform, adjust, and adapt
  • Define UX usability patterns to drive efficiency and consistency in our user experience.

What We Look For:
  • Significant UX design experience in an eCommerce environment.
  • Fluency in user-centered design principles and testing methodologies
  • Experience in user research, usability testing and other methods of design validation and improvement
  • Clear and effective communicator around design concepts, ideas, and solutions 
  • Understanding and application of design principles for web accessibility
  • Specific experience in successfully designing new capabilities on web and mobile browsers
  • Proven track record of planning and executing research and usability tests that delivered demonstrable value and a data-driven approach web UX design.
  • Experience with design and prototyping tools

EnergySage is the leading online marketplace bringing energy management solutions to homeowners and property owners. What can you help us achieve? 

Confidence can sometimes hold us back from applying for a job - but we believe there's no such thing as a 'perfect' candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and help drive the adoption of clean energy.

EnergySage is committed to building a workplace that welcomes and encourages diverse perspectives, because we know that the most successful teams are diverse teams. We are an equal opportunity employer and prohibit discrimination and harassment of any kind.

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