Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Position Summary
We are looking for a Training Coordinator to lead our employee development initiatives through hosting creative training events and educational programs. Our ideal candidate has experience with various training methods, including on-the-job coaching, mentorship programs, and e-learning. Experience with different projects, like management training and soft-skills development, is also essential. The candidate should also be familiar with the pharmaceutical industry and in particular the health and wellness industry.
Duties and Responsibilities
- Create a company-wide training plan and schedule
- Design and develop training programs (outsourced or in-house) for all departments within the business entity
- Map out annual training plans for management, Human Resources (HR), Customer Service (CS), pharmacists, manufacturing, and sales
- Choose appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc.)
- Marketing available training opportunities to employees and providing necessary information. Design and develop training programs (outsourced and/or in-house)
- Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
- Use known education principles and stay up-to-date on new training methods and techniques
- Design, prepare and order educational aids and materials
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
- Gather feedback from trainers and trainees after each educational session
- Partner with internal stakeholders and liaise with experts regarding instructional design
- Maintain updated curriculum database and training records
- Host train-the-trainer sessions for internal subject matter experts
- Manage and maintain in-house training records.
Knowledge, Skills, and Abilities
- Ability to cope with varied levels of workload and multiple tasks
- Must be able to work in a fast paced and changing environment
- Accurate data entry skills
- Strong time management and organizational skills
- Excellent communication skills, both orally and in writing
- Willingness to be a team player and promote a positive team environment
- Excellent attention to detail
- Flexible and proactive to meet varied patient and company needs
- Self-motivated and able to work independently
- Strong interpersonal and people skills
Requirements
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
- Hands-on experience coordinating multiple training events in a corporate setting
- Extensive knowledge of instructional design theory and implementation
- Adequate knowledge of learning management systems and web delivery tools
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
- Familiarity with traditional and modern job training methods and techniques
- Experience with implementing and training e-learning platforms
- Advanced organizational skills with the ability to handle multiple assignments
- Strong communication skills
- BS degree in Education, Training, HR or related field
Benefits
- Health/Dental/Vision
- Flexible Spending Account (FSA)
- 401(k) with company matching
- Paid Time Off (PTO)
- Paid Holidays
- Potential for career growth within an expanding team and organization
Compensation: $50,000 -$60,000 per year
Position Type: Full-time