Call Center Representative - Full Time

Elite Solar Concepts serves the valley with residential and commercial solar solutions. This position is based out of our Downtown Phoenix location. Our goal is to expand into 4 states and have a total of 10 locations by the end of 2018.
 
In this role, the Call Center Representative will be responsible for meeting and exceeding quota, driving performance and operating with integrity throughout customer interactions. The Call Center Representative will be setting appointments in assigned territories for our outside sales teams nationwide, handling inbound calls from existing clientele and growing our client base by means of telemarketing.
 
Call Center Representative Responsibilities:

  • Schedule appointments for our outside sales team nationwide 
  • Answer inbound customer service questions from existing clientele 
  • Follow guidelines regarding goals, attendance, policies and procedures
  • Ability to work in an above average paced environment with minimal supervision
  • Record keeping skills and attention to detail a must
  • Work diligently and consistently through 8-hour day
  • Use computers, automated systems and a variety of company software

 Call Center Representative Qualifications:

  • High School Diploma
  • Minimum 1+ years telemarketing experience
  • Solar industry experience a plus
  • Self-starter with proven track record of meeting and exceeding quota
  • Ability to think on your feet and improvise quickly while maintaining composure
  • High level of integrity and accountability
  • Great student and extremely coachable 

 Call Center Representative Benefits:

  • $12/hour with increases for top performers
  • Commission and monthly bonus opportunities          
  • Group/individual leadership development and coaching
  • Advancement opportunities for top performers

 To learn more about our positions we have available please visit our website at www.elitesolarconcepts.com or give us a call at 1-866-292-4875.
 

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