Strategic Partnership Manager

EarnUp’s mission is get the hundreds of millions of Americans out of debt. The EarnUp platform aggregates, tracks, and automates all of a consumer’s loan payments on a single platform, helping them get out of debt faster and save money.

Strategic Partnerships Manager

What does an EarnUp Strategic Partnerships Manager do?
  • Responsible for two important functions: 
  • Developing strategy and to execute the on-boarding of new enterprise partners.  
  • Manage EarnUp’s partner relationships to ensure each partnership’s goals are met.
  • Build trusted relationships with our partners across a range of functions and levels, from C-level/senior executives, relationship managers, and department leads.
  • Lead partner discussions ensuring alignment of process, critical inputs, goals, and reporting.
  • Track and analyze data to drive, evaluate, and communicate performance to the partner.
  • Deliver cross-functional solutions by collaborating with internal EarnUp teams including: business development, customer service, business operations, product, engineering, legal, compliance, and executive management.
  • Support Business Development efforts as subject matter expert on partner implementation and operations.
  • Maintain knowledge with accurate and up to date information relating to policies, procedures, and industry trends.
  • Provide insights of “voice of the customer” to keep EarnUp informed of industry trends and customer needs.

What does an EarnUp Strategic Partnership Manager need?
  • Excellent interpersonal, written, and oral communication skills, including the ability to ask probing questions, understand concerns, overcome objections, and expand business relationships with senior and C-Suite representatives.
  • Exceptional work ethic, with ability to effectively manage multiple priorities and adapt to change daily.
  • Effective project management skills, with strong attention to detail.
  • Strong analytical and presentation skills, with experience in MS Office and G Suite.
  • High levels of empathy and humility required for this relationship driven role and for EarnUp’s customer-centered culture.
  • Ability to provide thoughtful and constructive feedback on product, operations, and growth strategy.
  • Previous experience in a client or customer facing role preferred.  
  • Passion for social impact and/or financial services a plus.
  • Willingness to travel on short notice (10-20%).

Why you’ll love EarnUp!
  • Customer-centered and mission-driven culture.
  • A management team that makes time for your personal growth
  • Opportunity to impact early stage growth for a company with terrific VC backing
  • Fast-paced startup with extended network in tech, non-profit, and financial services
  • Collaborative, supportive, passionate, and diverse team.
  • We like to have fun!  Weekly lunches and off-site team outings
  • Office located in the heart of San Francisco’s financial district
  • Great compensation / benefits package

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