End2End is searching for a Web Content Technical Writer to support IC-GovCloud activities.
Description:
- Support the Outreach and Engagement (O&E) organization as a technical content writer for IC-GovCloud Gateway
- Responsible for generating technical content for the Gateway by researching, authoring, and publishing content that is relevant, accurate, and valuable to IC users
- Use Gateway user behavior data to recommend content topics to meet the needs of the users and drive adoption of IC-GovCloud
- Assist the O&E Communications Team with creation, modification, and management of content as well as assisting with triaging and responding to user feedback
Required Skills:
- Experience with IC-GovCloud systems, services and users
- Experience generating user content for large, multi-functional organizations
- Experience developing content for print and digital media
- Experience communicating and collaborating with IC member as all levels
- Experience with work processing and presentation software, content management systems and workflows, and basic graphic editing software
- Experience working with content teams to manage and generate content to meet user and mission demands
- Experience with workflows for processing new and updated content for validation and approvals required prior to publishing
- Experience identifying content gaps then recommending and implementing mitigations and improvements
- Experience being an active participant in content design, development, and management
- TS//SCI - FSP