Web Content Technical Writer

End2End is searching for a Web Content Technical Writer to support IC-GovCloud activities.

  • Support the Outreach and Engagement (O&E) organization as a technical content writer for IC-GovCloud Gateway
  • Responsible for generating technical content for the Gateway by researching, authoring, and publishing content that is relevant, accurate, and valuable to IC users
  • Use Gateway user behavior data to recommend content topics to meet the needs of the users and drive adoption of IC-GovCloud
  • Assist the O&E Communications Team with creation, modification, and management of content as well as assisting with triaging and responding to user feedback

Required Skills:
  • Experience with IC-GovCloud systems, services and users
  • Experience generating user content for large, multi-functional organizations
  • Experience developing content for print and digital media
  • Experience communicating and collaborating with IC member as all levels
  • Experience with work processing and presentation software, content management systems and workflows, and basic graphic editing software
  • Experience working with content teams to manage and generate  content to meet user and mission demands
  • Experience with workflows for processing new and updated content for validation and approvals required prior to publishing
  • Experience identifying content gaps then recommending and implementing mitigations and improvements
  • Experience being an active participant in content design, development, and management
  • TS//SCI - FSP

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