Account Executive

COMPANY
DRUM is a fast-growing independent, full-service growth marketing partner to major brands such as E*TRADE, Cigna, PayPal, Crystal Springs, Chase, American Red Cross and many more. We have assembled an A-list of talent, curated from the top holding companies, consultancies, data platforms and brands, as part of our mission to nimbly integrate Strategic and Advisory services with best-in-class Media and Creative execution. By joining now, you will be empowered to co-author the next chapter in our ascension, as we build upon a half-dozen recent client wins and unveil a number of game-changing innovations & strategic partnerships across Ad Tech, BI, data providers, marketing platforms and more.

CULTURE
If you’re not having any fun at work, you’re doing it wrong.Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. Results are there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.
 
POSITION SUMMARY
The Account Executive (A.E.) is the agency’s primary contact with the client.  With the guidance of a supervisor, the A.E. should be able to function independently on a day-to-day basis in a variety of areas.  The supervisor is a mentor and advisor and should be kept informed on all account activity on a regular basis. This position can be based in either our Atlanta or New York office.
 
RESPONSIBILITIES
  • Be a Trusted Advisor to our clients, providing exceptional service delivery, strategic thinking and developing a relationship of trust and respect.
  • Acquire knowledge of the client’s business and customer so that marketing and advertising problems and opportunities may be anticipated and shared with account management team.
  • Foster positive relationships between yourself, clients and DRUM team members.
  • Adopt and represent DRUM core values, vision and mission.
  • Provide quality assurance on all agency output including creative, campaign plans, reports and analysis.
  • Collaborate with the DRUM team members necessary to confirm scope, execute work and deliver successfully to our commitment to our client’s success and satisfaction.
  • Proactively monitor day-to-day progress of campaigns to make sure that deadlines are met and to respond to client and internal team counterparts’ problems and questions.
  • Write creative and media briefs for review by designated account supervisor and corresponding department managers.
  • Maintain client detail in agency HUB and update as needed throughout relationship.
  • Manage project-level financials including billing worksheets, estimate development, tracking to estimate and invoice generation for supervisor review.
  • Attend DRUM Lessons and complete three courses per year.
  • Present industry trends or client learning to Account Management department to foster shared knowledge and training.
  • Guides and mentors Account Coordinator where appropriate.
 
QUALIFICATIONS
  • Bachelor’s degree, advanced degree a plus
  • Minimum 2 years of experience in agency environment working with clients
  • Experience preferred in Digital, DM, Content, and Media.
  • Detail oriented with strong organizational skills
  • Proficient in MS Excel, Word and PowerPoint
  • Ability to multi-task and work under pressure in a fast-paced environment
  • Willingness to take the initiative on projects and anticipate next steps
  • Must be team oriented
  • Excellent writing and presentation skills
  • Strong analytical skills
  • Thrives in fast-paced, deadline-oriented environment
  • Strong organizational and time management skills with ability to multi-task
  • A ‘whatever it takes’ attitude to perform tasks that support our clients' success and the mission of DRUM

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