What are we looking for?
We’re looking for someone to take total ownership of insight and analysis at DeadHappy. This will be our first analysis hire, so you’ll need to be self-driven and want to solve everybody’s puzzles. You’ll be responsible for insight across the business, including performance of marketing and growth activity, customer behaviour and website performance, commercial performance, product and insurance stuff... the whole shebang.
Our aim is to build products and services which are super simple and really engaging. Everything we do is rethought from the ground up. You need to be the kind of person that doesn’t like to conform. We want someone who will be excited about the challenge of tackling staid and complex industries like death and insurance and making them simple, cool and accessible to everybody.
You’ll have a real passion for solving customer and business problems by working collaboratively with those around you, and you’ll be somebody who is happy to get stuck into what you need to do, but also get involved in things outside of your specific experience and functional expertise when needed.
You’ll be working with UX, tech, product, customer, brand and growth colleagues to understand problems, find key insights, and come up with recommendations. You’ll also be working closely with the tech team to make sure we have the right tech infrastructure in place to be able to do your job effectively.
What about a previous life?
Here’s what we need:
/ 3 yrs experience of working in analytics / insight
/ Ability to balance analytics and evidence with a healthy dollop of instinct and gut feel
/ Able to manipulate raw data, write some code, use lots of different data and reporting packages coupled with the ability to see beyond the data and extract the really important things we need to know
/ The usual soft skills great analysts have: naturally inquisitive brain, enough emotional intelligence to understand others viewpoints, ability to simplify complex stuff, good communication, etc.
/ A healthy tolerance for ambiguity that comes with fast paced digital workplaces
/ Able to fit in with the rest of us, which means:
/ Comfortable working without rules and structures
/ Getting on with stuff, no-one will do it if you don’t
/ Being OK with not knowing how to do something, and keen to work it out
/ Being passionate (about something, anything)
/ Putting people first, always
/ Start-up experience would be great, but not essential
/ We like people who are interesting, we’re all a bit quirky in our own way
/ A degree would be nice. No degree would be nice. We’re more interested in your attitude and capability
Why on earth would you want to work at DeadHappy?
Working at DeadHappy won’t be for everyone. We’re new, growing fast, pretty unstructured and we have no rules (literally none). You’ll get clear goals, and support whenever you need it, but it’s totally up to you to get stuck into what you need to do. You’ll also need to get involved in things outside of your experience and functional expertise.
We don’t have beanbags and Xboxes, happily we’ve moved on from working on scaffolding boards, but if you have a need for home comforts, this probably isn’t the place for you.
This is a huge opportunity for someone to get involved in something we all believe in and think will be very successful. Financial services at best is dull and misguided, at worst it’s downright immoral. Layer in that we’re dealing with products related to death and you’ve got a perfect storm of crappy products that are overpriced, overcomplicated, oversold, and boring as hell. We’re going to change all that...
It will be an adventure, we’ll all learn a huge amount along the way, and the best news is that we’ll also pay you some money. If you’re ambitious, looking to grow and learn, and want to build something awesome, then your search is over