What are we looking for?
We’re looking for someone who will take responsibility for product management at DeadHappy. This will be our first product hire, so you’ll need to be multi-faceted. You’ll be responsible for building new products and managing existing ones, both looking after the back-end mechanics of the product as well as the front-end digital experience.
Our aim is to build products which are super simple and really engaging. We think we’re on our way to nailing it for life insurance (which is no mean feat), but there’s still loads of things we can do to improve, and then there’s a whole load of other protection products and then digital wills to tackle. We want someone who will be excited about taking these staid and complex products and making them simple, cool and accessible to everybody.
You’ll have a real passion for solving customer and business problems by working collaboratively with those around you, and you’ll be somebody who is happy to get stuck into what you need to do, but also get involved in things outside of your specific experience and functional expertise when needed.
You’ll be driving the generation of new product ideas, working with design, UX, tech, customer and growth colleagues to get things built and tested, then developed on. You’ll also be working with insurers and other product providers, helping to design products and features from the ground up, and managing the operational processes to run these products effectively.
What about a previous life?
Here’s what we need:
/ 3 yrs experience of B2C digital product management, ideally subscription based products
/ Experience of building new products from scratch in an agile way, ideally in a high growth environment
/ The usual breadth of skills great product managers have; customer focus, tech knowledge, analytical, good comms, ability to switch between high-level and detail, action orientated etc. etc.
/ A healthy tolerance for ambiguity that comes with fast paced digital workplaces
/ Able to fit in with the rest of us, which means:
/ Comfortable working without rules and structures
/ Getting on with stuff, no-one will do it if you don’t
/ Being OK with not knowing how to do something, and keen to work it out
/ Being passionate (about something, anything)
/ Putting people first, always
/ Start-up experience would be great, but not essential
/ Some experience of insurance / law might be interesting, but it depends what it is. Everything we do is completely rethought from the ground up, so any entrenched beliefs might make that difficult. Having said that, you will be in guts of building insurance and legal products from scratch, so some understanding might help… we’ll play that one by ear
/ We like people who are interesting, we’re all a bit quirky in our own way
/ A degree would be nice. No degree would be nice. We’re more interested in your attitude and capability
Why on earth would you want to work at DeadHappy?
Working at DeadHappy won’t be for everyone. We’re new, growing fast, pretty unstructured and we have no rules (literally none). You’ll get clear goals, and support whenever you need it, but it’s totally up to you to get stuck into what you need to do. You’ll also need to get involved in things outside of your experience and functional expertise.
We don’t have beanbags and Xboxes, happily we’ve moved on from working on scaffolding boards, but if you have a need for home comforts, this probably isn’t the place for you.
This is a huge opportunity for someone to get involved in something we all believe in and think will be very successful. Financial services at best is dull and misguided, at worst it’s downright immoral. Layer in that we’re dealing with products related to death and you’ve got a perfect storm of crappy products that are overpriced, overcomplicated, oversold, and boring as hell. We’re going to change all that...
It will be an adventure, we’ll all learn a huge amount along the way, and the best news is that we’ll also pay you some money. If you’re ambitious, looking to grow and learn, and want to build something awesome, then your search is over